Administrative Assistant III - Student Success

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Administrative Assistant III - Student Success

Salary

$4,154.00 - $4,985.00 Monthly

Location

Logan County, CO

Job Type

Full Time

Job Number

GJR-000112 06/24

Department

Northeastern Junior College

Opening Date

06/21/2024

Closing Date

7/1/2024 4:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Northeastern Junior College, 100 College Ave, Sterling, CO 80751.

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Samantha Roberts, samantha.roberts@njc.edu, (970) 521-6661

Hiring Pay Rate

The salary range listed represents a broad salary range for this position. It is anticipated that this position will begin at $4,154 per month (effective 7/1/24), depending upon internal equity, experience, education, and training.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

GJB-000112; Student Services

Northeastern Junior College, one of 13 member-colleges of the Colorado Community College System, lies in the rural northeastern Colorado town of Sterling, located 128 miles northeast of Denver. Northeastern delivers a big-school experience at a small-school price. The numbers add up: 900 full-time students from around the world, more than 2,000 part-time students, more than 80 programs of study, and residence halls for more than 575 students. Northeastern Junior College, one of 13 member-colleges of the Colorado Community College System, lies in the rural northeastern Colorado town of Sterling, located 128 miles northeast of Denver. The community of approximately 12,000 residents enjoys easy access to Denver, the Rocky Mountains and the western-agricultural lifestyle.

You will admire the friendly culture of Northeastern Junior College and be inspired by our team environment and dedicated employees. Additionally, we offer:

• Generous annual and sick leave benefits; our employees stay because of the work/life balance they are able to obtain here.

• Attractive health, dental, vision, life, and flexible savings options; we will also help you build your retirement savings via our defined benefit or defined contribution plans.

• An opportunity to become a lifelong-learner and enjoy considerable savings for the college education of your dependents through our tuition reimbursement program.

Description of Job

This position is located in the Student Success Center and manages the day to day operations of the Student Success Center and Testing Center. This position provides excellent customer service to students via face to face, phone and email and provides extensive telephone/personal contacts with current and future students, faculty and community members. This position s chedules advising appointments, assists in preparation of Registration Day, new Student Orientation and Welcome Week material, manage referral processes for Early Alert and academic probation. Interprets information generated from Internet Native Banner (INB) and provide INB training to faculty and staff. This position will train and supervise workstudy students who assist in the Student Success Center.

This position will manage the day to day operations of the Testing Center including scheduling testing, creating and maintaining data driven reports, determining course placement by interpreting testing results, creating invoices for Accuplacer testing, and coding testing results into Internet Native Banner (INB). This position will oversee testing proctors including assigning job duties, providing testing training, scheduling work and approving timesheets. This position will represent the college at Rocky Mountain College Testing Association and CCCS Testing group meetings. Manage the enrollment of concurrently enrolled high school students ensuring the completion of all application and registration processes.

Position will ensure testing center rules and procedures are strictly followed; closely adhere to the most recent testing procedures for each test including instructions, timing, testing materials, equipment functionality, irregularity reports, and test-taker misconduct. Position will schedule advising and testing appointments, create and maintain data driven reports and determine course placement,

This position performs and oversees all administrative and clerical functions of the Testing Center, including but not limited to: filing, scanning, mailing, and creating signs and forms for the testing center. Position will manage the enrollment of concurrently enrolled high school students, determine appropriate course and student coding for Banner, and also develop spreadsheets to track individual student enrollment, number of credits and tuition due.

In performing daily duties, the position will utilize a variety of different software for testing to include Microsoft Office programs to include Excel, Word, and Access; Adobe and Banner. Proficiency with using these systems will be a critical component in performing the daily activities.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

Residents and non-residents of Colorado may apply and be hired into this position as the work will be performed primarily at a location that is within 30 miles of the state border.

Class Code & Classification Description:

G3A4XXADMINISTRATIVE ASSISTANT III (https://drive.google.com/file/d/0B4enHpLSVk4eMWdzbVhaZTJDWW8/view?usp=sharing&resourcekey=0-b3y8iaBxItfgb77tjmzofw)

MINIMUM QUALIFICATIONS:

Experience Only:

Thirty-six months (36) of clerical experience. In order to be considered for this position, your clerical experience and experience as a test proctor must be documented on your application. Computer literacy is a must. Position must have strong interpersonal and organizational skills due to multiple assignments and fluctuating priorities. Customer service is a priority as position will interface with a variety of people from many levels within the organization on a daily basis. Effective verbal and written communication skills are necessary for success in this position as well as the ability to diffuse tense situations as they arise and take charge when needed.Do not use "SEE RESUME" statements on application; your application must be completed in detail and clearly document your relevant work experience. (Part time experience will be pro-rated).

OR

Education and Experience:

College, university, or non-correspondence business school course work from an accredited institution in Business or related field may substitute for the clerical experience as listed above on a year for year basis. A copy of your transcripts verifying the required credits must be submitted with your application.

Preferred Qualifications:Please provide a detailed description on your application of your relevant work experience and document examples of your work in relation to the following: Experience involving a wide range of clerical responsibilities. Ability to solve and resolve problems as they arise. Previous experience with data management. Excellent computer skills. Prior experience entering information into a database and keyboarding proficiency. Excellent customer service and interpersonal skills. Excellent organizational skills. Excellent written communication skills. Ability to deal with a diverse population with discretion and tact. Detail oriented. Knowledge in extracting information from Excel spreadsheets.

Necessary Special Requirements: Must submit to and successfully complete a pre-employment background check as a condition of hire. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide NJC Office of Human Resources with an official disposition of the charges. Must maintain a high level of confidentiality at all times. Must relay a professional attitude under all working circumstances. Compensatory time at time-and-one-half on all eligible hours will be granted in lieu of paying overtime. By applying for this position, you agree to accept compensatory time in lieu of payment for overtime hours worked.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

This posting may be used to fill one or more similar positions in the future.

NJC recognizes the importance of a workforce that is reflective of our diverse student community. As such, we are interested in selecting the best candidate from a diverse applicant pool.

Important Note To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application.

Comparative Analysis Process: Your employment application will be used to rate your training and experience and to determine your rank among the candidates for this position. Other forms of testing may include eSkill, oral board, written, etc. subject to change based on number of qualified applicants. It is, therefore, very important to fill out the application completely and to give a detailed description of your education and work experience. Your application and attachments should address the described duties, minimum, and preferred qualifications. Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g. application, transcripts, licensure, supplemental questionnaire, etc.). Failure to include the required information by the application deadline will result in your rejection from consideration of the position. To request ADA accommodations in testing for this examination, contact: CCCS, Human Resources, 9101 E. Lowry Blvd., Bldg. 959, Denver, CO 80230, (303)595-1588.

Equal Opportunity Employer: The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.

Americans with Disabilities Act (ADA) Accommodations: Northeastern Junior College is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jeri Estrada, at jeri.estrada@njc.edu or call 97-521-6730.

Pregnant Worker’s Fairness Act: The Pregnant Worker’s Fairness Act allows applicants to request a reasonable accommodation for known limitations related to pregnancy, childbirth, or related medical conditions. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Jeri Estrada, at jeri.estrada@njc.edu or call 97-521-6730.

If you are an individual who wishes to request reasonable accommodations for an exam, you must do so at least three days prior to the administration of the exam. Please refer to the contact information on the exam scheduling notice or on the specific job announcement.

Address Confidentiality Program:

If you are covered by the Address Confidentiality Program as provided by Colorado Revised Statute (CRS) 24-21-201 through 24-21-214, please notify the Human Resources office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. Mail. The extension allowed under this program applies only to U.S. Mail notifications that include a deadline of 10 days or less.

For information regarding Northeastern Junior College Security, including crime statistics for the campus and surrounding area, please see the NJC Publication website under "About NJC": http://www.njc.edu/publications/. For a hard copy report please contact 970-521-6657.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Are you willing to submit to a post offer, pre-employment background check as a condition of hire?

• Yes

• No

  02

  Describe your administrative support experience as it relates to this position and at what jobs you performed these duties.

  03

  Describe your philosophy and experience with customer service as it relates to this position.

  04

  Describe your experience with Banner, Microsoft Office Applications, and other software applications.

  05

  Explain your experience working with internal and external customers daily in a large organization. List the companies where you obtained this experience.

  06

  Do you have prior experience working at a community college or other academic environment? If so, explain.

  Required Question

Agency

State of Colorado

Address

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Website

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