Employment Type:

Full time

Shift:

Day Shift

Description:

Patient Financial Registrar

New Opportunity at Trinity Health Senior Communities - Remote Opportunity - Work hours are Eastern Standard Time!

Must be able to work Thursday through Monday - MUST BE ABLE TO WORK EVERY SATURDAY and SUNDAY

Are you passionate about ensuring seamless access to healthcare services? Trinity Health Senior Communities (THSC) is seeking a dedicated Access & Financial Clearance Specialist to join our team! In this role, you'll be an essential part of our mission to provide better health, better care, at lower costs , while upholding our core values of reverence, commitment, justice, stewardship, and integrity.

What You’ll Do:

• Verify primary and secondary insurance coverage, including Medicare and Medicaid.

• Work closely with case managers to obtain authorizations and ensure accurate documentation in EMR.

• Conduct resident and responsible party interviews to gather registration details.

• Request and maintain Power of Attorney and Advance Directive documents.

• Identify and escalate payer or technical issues to the department supervisor.

• Analyze processes and recommend improvements to reduce claim denials.

• Maintain compliance with federal, state, and local regulations.

Minimum Qualifications:

• Education & Experience: High School Diploma. A minimum of one year of experience in healthcare financial services, insurance verification, or financial clearance required.

• Healthcare Knowledge: Strong understanding of Medicare, Medicaid, managed care contracts, and payer verification processes. Experience in a Skilled Nursing Facility, hospital, clinic, or insurance company is preferred.

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with EMR systems (Netsmart Vision, e-Solutions, Waystar preferred). Ability to type with speed and accuracy.

• Communication & Problem-Solving: Strong written and verbal communication skills, customer service focus, and ability to prioritize in a fast-paced environment. Ability to research, analyze, and resolve payer and provider issues.

• Personal Accountability: High degree of independence, critical thinking, flexibility, and organizational skills. Ability to manage multiple tasks and maintain excellent customer service

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran