Cash Services Research Specialist III A Cash Services Research Specialist III is responsible for ATM/ITM cash inventory management and balancing supporting a supplier serviced fleet of over 300 devices This includes replenishment cash scheduling and ordering, device level reconcilement, creating and clearing general ledger entries timely, completing ITM and ATM research, reporting vendor errors and working closely with the vendor. Additional responsibilities may include assisting Banking Centers and Treasury Management with cash services inquiries regarding cash orders, research, and problem solving. Works with other Internal Clients with the support of customer inquiries related to Cash Vault services.

Position Responsibilities: Scheduling and ordering cash for vendor serviced device replenishments. Completing daily balancing processes. Performing in depth research to resolve out of balance conditions timely utilizing internal and external applications and tools. Following up with the vendor as needed regarding replenishments, cash processing, reporting and research. Reconciling and clearing activity in general ledger accounts within aging standards. Completing departmental tracking and reporting to support the Vendor Management process. Communicating with Internal Clients and banking centers as needed. Assisting Banking Centers and Treasury Management with cash services inquiries regarding cash orders, research, and problem solving. Performing other duties related to cash vault services as needed.

Position Qualifications: High School Diploma or GED 2 years of MS Office experience 2 years of accounting Experience 2 years of customer service experience 2 years of banking experience 1 year of experience with researching and adjusting customer accounts/services Livonia Operations Center 8:00am - 5:00pm Monday - Friday

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.