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CVS Health Lead Director, Technology Platform Supplier Manager in Little Rock, Arkansas

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary:

As a Lead Director, Technology Platform Supplier Manager at CVS Health, you will play a key role in supporting management of complex technology purchases. In this position, you will work collaboratively with procurement, finance and IT teams to align our technology roadmaps with the purchasing strategy to optimize the value of IT technology spend. This role offers an exciting opportunity to contribute to the success of our organization by ensuring our suppliers are meeting our requirements while delivering high value solutions at the appropriate costs.

Your role will primarily involve analyzing and managing data related to suppliers to ensure efficient and effective supplier relationships. You will be responsible for collecting, organizing, and interpreting data to provide actionable insights and recommendations to support strategic decision-making in supplier management. Your analytical skills and attention to detail will be crucial in identifying trends, optimizing supplier performance, and driving cost savings for the organization.

Required Qualifications:

  • 10+ years of relevant experience.

  • 3+ years’ experience in tech vendor management, and/or purchase orders/requisition processing.

Preferred Qualifications:

  • Knowledge of supplier management principles, procurement processes, and supplier performance evaluation methodologies.

  • Experience with and understanding of large technology vendors (IBM, Microsoft, Dell, Cisco, etc.) a plus.

  • Familiarity with data management and reporting tools (e.g., Tableau, Power BI) is preferred.

  • Proven relationship management skills at all levels within an organization and with external constituents.

Responsibilities include:

  • Data Collection and Management, Data Analysis and Reporting, Supplier Performance Evaluation, Risk Management, and Continuous Improvement.

  • Collaborate with stakeholders and teams to understand business requirements and translate them into effective purchasing strategy.

  • Support and assist in the development of long-term strategic roadmaps for/with technology owners and SMEs.

  • Enable the Vendor Management team to create cost-benefit analysis.

  • Assist stakeholders in documenting and evaluating cost-benefit and ROI analyses.

  • Support review sessions with key stakeholders evaluating proposals against requirements and financial fit against budget.

  • Lead supplier performance management including improving sustainability & social responsibility.

  • Contract SME for all new and “Key” incumbent renewal contracts for their suppliers.

  • Works closely with internal team members establishing and maintaining relationships with internal business partners to ensure products and services align with CVS TSS Roadmap.

  • Lead contract negotiations in alignment with CVS contract processes, policies, and procedures.

  • Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures.

  • Monitor and ensure successful delivery against third party contractual obligations, including management of SLAs, True-ups, notification windows, etc.

  • Lead execution of policy requirements for managed third-party relationships.

Education:

  • Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience).

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 10/27/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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