This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4267121

Housing Support Specialist

Updated June 2024

Department: Housing

Reports to: Housing Manager

Employment Type: In-Person, Full-Time, Hourly, Non-Exempt

Schedule: 8:00am-5:00pm M-F

About Our House

Our House empowers homeless and near-homeless families and individuals to succeed in the

workforce, in school, and in life through hard work, wise decision-making, and active

participation in the community. The Our House team has defined a set of seven Guiding

Principles that characterize our culture and that we intentionally seek to uphold: Hard Work,

Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.

About the Role

You will provide comprehensive support to the administration and operations of the Housing

Program, as well as direct service support to ensure residents of the Shelter and Family House

have their needs met.

What Youll Do

? Support all record keeping functions of the Housing Program, including processing client

intake packets, entering client information in the Our House database, checking quality

of client files, and tracking client outcomes

? Assist in keeping up to date financial records for the Our House savings program

? Perform federal, online sex offender check for all new intakes of the housing programs

? Enter data of written rule infractions to be added to individual resident records

? Perform food picks-ups, process janitorial and office supply orders, and collaborate with

the Supportive Service team to ensure residents have their basic-needs met

? Help celebrate client successes as they relate to savings, employment, sobriety, or

housing stability, and contribute to an overall positive and safe living environment in the

Housing Program

? Assist with operations of the Shelter Intake Desk when needed, including answering the

phone, processing intakes, medication calls, and answering resident questions

? Attend all required meetings, including, but not limited to: weekly one-on-one with

supervisor, weekly Clinical Staffing Meeting, bi-weekly Housing Team Meeting, and

monthly All Team Meeting

? Be a strong champion for Our House, its mission, and its clients both externally and

internally

? Provide great customer service to residents of the housing programs as well as

volunteers, donors, and partners who interact with the housing programs

? Work along with the Housing Manager to ensure all client files are compliant with federal

and state requirements

Our House Inc. PO Box 34155, Little Rock, AR 72203 (501) 374-7383 ourhouseshelter.org

<http://www.ourhouseshelter.org/>

<http://www.ourhouseshelter.org/guidingprinciples>

<http://www.ourhouseshelter.org/guidingprinciples>

? Conduct other duties as assigned to fulfill Our Houses mission

What Youll Bring

? Excellent customer service, patience, conflict-resolution skills and organizational skills

? Experience working with individuals and families in poverty, distress, and/or

homelessness and near-homelessness

? Experience working with individuals and groups in a social service setting, such as

through case management, therapy, counseling or mentorship

? Unwavering commitment to quality programs and data-driven program evaluation.

? Strong written and verbal communication skills; a persuasive and passionate

communicator with excellent interpersonal and multidisciplinary project skills

? Proficiency in basic word processing, Excel, and data entry

? Action-oriented, entrepreneurial, adaptable, and innovative

? Ability to work effectively in collaboration with diverse groups of people

? Passion, idealism, integrity, positive atti tude, mission-driven, and self-directed

Requirements

? High school diploma required; Bachelors degree preferred

? Must possess a valid drivers license and vehicle to use in performance of job. Position

requires some travel within Central Arkansas.

? Must be able to pass criminal background checks, child and adult maltreatment registry

checks, sex offender registry checks, and a pre-employment drug screen

Benefits & Perks

? Insurance benefits are available on the first day of the month following start date:

o 100% employer-paid premiums for employee health insurance

o Optional employee-paid dental, vision, and life insurance

?