This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4267148

Housing Program Specialist

Updated January 2024

Department: Housing

Reports to: Lead Housing Program Specialist

Employment Type: In-Person, Full-Time, Hourly, Non-Exempt

Shifts: Monday-Friday midnight-8am, 8am-4pm, or 4pm-midnight

About Our House

Our House empowers homeless and near-homeless families and individuals to succeed in the

workforce, in school, and in life through hard work, wise decision-making, and active

participation in the community. The Our House team has defined a set of seven Guiding

Principles that characterize our culture and that we intentionally seek to uphold: Hard Work,

Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.

About the Role

You will be the after-hours staff member on duty. It will be your responsibility to oversee the

entire campus and all people on the campus, including residents, volunteers, and visitors. If an

incident occurs anywhere on the campus, you will be the person responsible for handling the

situation. You will have significant crisis management responsibilities and must maintain good

work integrity and effective communication.

What Youll Do

? Oversee residents in the Housing Programs and all areas of the campus

? Report emergency situations immediately to direct supervisor and document any

incidents, emergencies and concerns from residents, donors or volunteers (examples of

incidents include any time outside agenciespolice, DHSare involved in occurrences at

Our House or physical violence or threats are made)

? Ensure that residents participate in mandatory programs and refer them to Our House

programs (Career Center classes, recovery meetings, drug testing, Childrens Programs,

CAFSI, etc.)

? Communicate regularly with the Housing Team about residents needs, evictions, shelter

needs, ongoing issues or system changes

? Ensure that meals are prepared and served

? Enforce all written shelter rules and additional Our House policies and procedures

documenting any violations through the write-up process, including enforcing evictions

when necessary

? Assign chores after each meal

? Monitor residents sobriety and reports and documents drug or alcohol related incidents

with the write-up system

? Ensure that all areas in and around the shelter are clean, organized, and safe

? Process work orders for maintenance issues

? Process new intakes and exits of residents and filling out all required paperwork

Our House Inc. PO Box 34155, Little Rock, AR 72203 (501) 374-7383 ourhouseshelter.org

<http://www.ourhouseshelter.org/>

<http://www.ourhouseshelter.org/guidingprinciples>

<http://www.ourhouseshelter.org/guidingprinciples>

? Greet and orient volunteers, including meal serving groups, to the facilities and to the

needs that they are there to meet

? Document donations and volunteers using a data collection system (contact info, what

was given/volunteer project, date, value)

? De-escalate conflict situations to ensure safety

? Attend all mandatory weekly staff meetings prepared and on time

? Conduct other duties as assigned to fulfill Our Houses mission

What Youll Bring

? Social services experience

? At least 2-3 years working in a program or organization serving individuals in a residential

setting

? Conflict resolution and crisis management experience

? Strong written and verbal communication skills

? Action-oriented, entrepreneurial, adaptable, and innovative spirit

? Ability to work effectively in collaboration with diverse groups of people

? Passion, idealism, integrity, positive attitude, mission-driven work, and self-direction

Requirements

? High school diploma is required

? Must be able to lift 40 pounds

? Must be able to pass criminal background checks, child and adult maltreatment registry

checks, sex offender registry checks, and a pre-employment drug screen

Benefits & Perks

? Insurance benefits are available on the first day of the month following start date:

? 100% employer-paid premiums for employee health insurance

? Optional employee-paid dental, vision, and life insurance

? 401(k) match up to 4% after one year of employment

? 10 days of annual leave and 10 holidays per year including a birthday holiday

? 15 days additional le