Summary The Emergency Department (ED) Health Technician serves as a member of the Emergency Department; as an integral member of the ED that offers a wide array of services, including urgent management of chronic diseases, urgent management of psychiatric and substance disorders. This position will serve as resources for health maintenance programs, supportive therapy, consultative services, and follow-up care and resources to veterans. Responsibilities Provides administrative/clerical duties for the Nurse Manager and Emergency Department Serve as resources for health maintenance programs, supportive therapy, consultative services, and follow-up care to veterans. Provides knowledge and capacity to answer phones, answer call lights, obtain supplies, and print rosters. Organizes and maintains patient data by identifying treating specialty and completing all parameters and required fields in the computer. Follows applicable regulations and instructions while using software applications to prepare reports and maintain veteran's data privacy and unauthorized release of information or deletion of records. Inputs patient notes and patient data into patient medical record via CPRS. Responds to hospital emergencies as a member of the rescue team of the Emergency Department staff. Operates equipment such as scales, ceiling and portable lifting devices, and miscellaneous Emergency room equipment. Performs patient vital signs, pulse oximetry, sterile dressing and bandage changes, and prepares patient for self-care at home. Work Schedule: Monday- Friday 6:30pm-4:30am, rotating weekend & holiday; subject to change based on the need of the facility. Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD04460A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Resume Required All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/18/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Individual Occupational Requirements: You must have experience in supporting duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Technician experience is experience that requires application of the knowledge, methods, and techniques of the position to be filled. In addition to the Individual Occupational Requirement, you must have the following experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. Specialized experience includes: First Responders, Paramedic, EMT or Military Corpsman, Firefighter with EMT experience; First Aid experience; Medical Terminology; and Computer knowledge (Outlook, CPRS, Word, etc.) OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed one half year of graduate education (9 semester hours or equivalent) with a major that included courses directly related to the work of this position. Such graduate education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate education or internship that must include courses related to the work of the position (Transcripts Required). You will be rated on the following Competencies for this position: Clerical Computer Skills Patient Care Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work can be physically taxing and will require standing and walking. It may require lifting and moving patients into and out of stretchers or chairs and pushing or pulling wheeled equipment. The work environment has hazards associated with coming in contact with numerous infectious diseases; physical hazards from slipping and falling, needle punctures or cuts with sharp objects; being physically injured while assisting patients to move, stand, etc., and the possibility of direct physical assault by patients. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.