Job Title:

Security Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions

• Deliver outcomes unimagined

• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

We are seeking a highly skilled and experienced Senior Customer Engineer to join our team. In this role, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.

Key Responsibilities:

• Collaborate with customer teams to provide expert advisory services.

• Leverage structured intellectual property (MIP) engagements to guide customers.

• Establish trusted advisor relationships with customers.

• Provide guidance on achieving a healthy and secure state.

Relevant MIP/VBD Titles:

• On-Demand Assessment - Active Directory

• WorkshopPLUS - Active Directory: Troubleshooting

• Onboarding Accelerator - Password-less Authentication

• Active Directory Recovery Execution Services

• Onboarding Accelerator - Deployment and Migration Assistance for Active Directory

Base Skills Required:  

This role requires deep knowledge (300 – 400 level) in the following technology areas:

• Active Directory Domain Services Design and architecture

• Multi-domain forest design concepts

• Forest trust planning

• Domain Controller capacity planning

• FSMO role placement

• OU Topology design

• Knowledge of Active Directory site topology design

• Group Policy strategy and best practice

• Privilege account best practices

• Tier model

• Delegation of permissions strategy

• Group management best practice

• Integration of third-party LDAP applications

• RODC (Read-Only Domain Controller) deployment and management

• Basic PowerShell scripting for automation and configuration management

• Entra Connect and synchronization

• Troubleshooting GPO policy processing

• Sysvol and Active Directory replication

• Domain Controller performance

• Authentication failures including cross-forest authentications

• Upgrade Planning

• Introduction of new Domain Controller OS

• Raising functionality levels

• Operational Governance

• Understanding of change control best practices

• Patch management best practice

• Recovery

• Active Directory forest recovery

• Active Directory object recovery

Networking Knowledge:

• IPv4/IPv6

• Active Directory integrated DNS with security dynamic updates

• DHCP design and management

• Windows Firewall configuration and best practices

• Port and protocol requirements for Active Directory services

• Knowledge of network packet analysis tools (e.g., Wireshark) for AD traffic

Optional Skills:

• Entra ID RBAC

• Authentication Models

• Cloud Auth (PTA/PHS)

• Federation

• Device Management

• Hybrid Join AADJ

• Entra ID Connect Syncing Active Directories Identities

• Entra Password Protection

• Entra ID P2 Features

• Entra Private Access

• Entra Global Access

• Entra ID Governance

• Entra ID Protection

• Entra Verified ID

• Conditional Access

• Self-service Password Reset (SSPR)

• Privileged Identity Management

• ADFS

• Active Directory Certification Services

• Azure services

• Azure Monitor

• Azure Sentinel

• Defender for Endpoint

• Active Directory Security

• Remediation of security assessment findings

• Tuning audit policy

• Event forwarding

• Password policy best practice and settings (including Fire-grain password policy)

• Applying security baselines

Relevant Certifications:

• Microsoft Certified Systems Engineer (MCSE) or equivalent

• Microsoft Certified Trainer or equivalent

• Certified Information Systems Security Practitioner (CISSP) or equivalent

Requirements:

• Must be a USA citizen or USA resident.

Salary Range:

The base salary range for this position is $91,457- $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted for one week from its posting date of 02/13/2025.

#LI-Remote

#ConcentrixCatalyst

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .