Join the IHG Hotels & Resorts team as a Front Desk Associate for a career in hospitality. The brand-new Holiday Inn Express & Suites in Lima, an award-winning IHG Hotel, is looking for Friendly and Energetic Front Desk Agents to join our hotel operations team in Lima, Ohio! Full-Time & Part-Time positions are available for 1st shift (7AM - 3PM) and 2nd shift (3PM - 11PM).

Pay: $13.00-$14.00/hr

Job Type: Full-time

Schedule:

• 8-hour shift
• Holidays
• Weekends as needed

Job Description:

• Aggressive negotiating skills and creative selling abilities to close on business
• Ensures a high level of customer satisfaction
• Answering Phones
• Making, Changing, Assisting w/ Reservations
• Looking Up Directions on the Internet
• Promoting Rewards Program
• Creative Thinking
• Assisting Sales
• Creating Good Customer Relations
• Problem Solving
• Filling In Others Shifts as Needed

Job Requirements:

• Exceptional Customer Service Skills
• Strong communication skills, written and verbal
• Strong organizational skills
• Must be self-motivated and results-oriented
• Be comfortable working independently
• Excellent time management skills
• Able to have a flexible time schedule
• Opera PMS Experience a Plus / Not Required
• Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required
• Basic Computer Skills
• Knowledge of Emailing a Plus / Not Required
• Energetic / Capable of Multi-Tasking
• Good with Following Up/Following Through
• Have Own Transportation / Be on Time
• Good Problem-Solving Skills

Experience: Hotel experience: 1 year (Preferred)

License/Certification: Driver's License (Preferred)

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

• Vision insurance

   

To Apply: Submit resume to Catherine.Neal@jfs.ohio.gov