Job Information
University of Kentucky Patient Services Coordinator in Lexington, Kentucky
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Services Coordinator |
|---|---|
| Requisition Number | RE47406 |
| Working Title | |
| Department Name | 7A810: Division of OMFS |
| Work Location | Lexington, KY |
| Grade Level | 41 |
| Salary Range | $15.83-25.30/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 4 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting in front of a computer for extended periods of time. |
| Shift | Monday-Friday Day Shift. (Typically 8:00am - 5:00pm) |
| Job Summary | The Patient Services Coordinator will work at the front desk in the majority of clinics. This position acts as a contact for patients, visitors, vendors, and the community at large accessing services of the College of Dentistry via telephone contact, face-to-face encounters, and daily appointments. Welcomes all patients/family members/others to clinic in a friendly manner. This position is responsible for the check in registration of patients. Duties include: obtaining demographics, verification of coverage and annual documentation of forms as required as well as scheduling of appointments. The successful candidate will maximize patients’ financial coverage through proper registration and verification of benefits. Collect co-pays and amounts due at time of service. Answer basic insurance coverage questions. Process and maintain registration information in the electronic health record. Screens and directs incoming calls. As part of the front office staff, this position will also process referrals and provide excellent customer service. Internal Employee Being Considered |
| Skills / Knowledge / Abilities | Customer service focus, teamwork, effective written and verbal communication, empathy, judgment, problem solving, organizational knowledge, attention to detail, accuracy, computer literacy, 95% accuracy on skills assessment, 95% accuracy on audit, computer literacy, proficiency with sequential numbers, sensitive to patient privacy. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Candidates who have completed the UK College of Dentistry Patient Access Training Program are highly preferred. |
| Deadline to Apply | 09/30/2024 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk ().
- Please indicate your years of paid work experience in the field of Patient Access Services.
- None
- More than 0, up through 2 years
- More than 2 years, up through 4 years
- More than 4 years, up through 6 years
- More than 6 years, up through 8 years
- More than 8 years, up through 10 years
- More than 10 years
- Please indicate your paid employment experience in patient scheduling in a dental/medical office
- None
- Some, but less than 1 Year
- 1 - 3 Years
- 4 - 6 Years
- 7 - 9 Years
- 10+ Years
- Have you completed the UK College of Dentistry Patient Access training?
- No
- Yes
- Describe how your skills and experience make you a good fit for this position.
(Open Ended Question)
- Where did you first see this position advertised other than on UK's online employment system?
- HigherEdJobs.com
- Diverseeducation.com (Diverse Issues in Higher Education)
- HERCjobs.org (Higher Education Recruitment Consortium)
- InsightIntoDiversity.com
- Latinosinhighered.com
- Indeed.com
- A Colleague, Friend and/or Family Member
- UK Job Fair
- None of the Above
Applicant Documents
Required Documents
- Resume
- Cover Letter
Apply Here: https://www.click2apply.net/DVBpXlhgQ5jrwC7ZNiqqNk
PI250311852