Description

Introduction

Do you have the career opportunities as a Patient Services Supervisor you want with your current employer? We have an exciting opportunity for you to join Medical City Lewisville which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Medical City Lewisville, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Services Supervisor where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Supervises and coordinates activities of Nutritional Services staff in food safety, sanitation, safety, food preparation, meal delivery, and clean up. Supervises diet office, hostess program, and trayline. Monitors activities ensuring Joint Commission regulations, City and State Health Department regulations are followed. Ensures that department and hospital policy & procedures are followed.

Minimum Position Requirements:

1. Education

a. Requires Bachelor’s Degree in Nutrition/Dietetics

b. Master’s Preferred

2. Experience

a. Minimum of two years of hospital experience.

3. Licensure/Certification Required:

a. Registered Dietitian with Commission on Dietetic Registration

b. Must hold Texas Licensure

c. Food Managers Certification, must obtain within 6 months of employment

1. Degree of Supervision Required: Involves general guidance, supervision, and direction by the Director of Food and Nutrition. The employee will be expected to perform most job duties independently and in accordance with established departmental and hospital policies and procedures.

2. Patient Population Served: Employees in this position must be able to respond to nutritional needs in departments serving neonate/infant, pediatric, adolescent, adult, and geriatric age categories. The employee must be able to demonstrate the special skills required to work in areas providing care to patients in these age categories. The skills and knowledge need to provide such care may be gained through education, training, or experience.

3. Working Conditions: Non-clinical areas and departments, common areas, and hospital grounds. See attached physical demands analysis for information related to potential job hazards, and functional requirements.

7. Job Duties and Responsibilities:

a. Responsible for overall operation and management of the Patient Meal Service Program

b. Responsible for coordination of daily floor stock delivery. Monitors costs and provides financial reports as needed to Managers/Directors

c. Coordinates and implements performance improvement and quality control programs for Food and Nutrition Services.

d. Serves as Safety & Infection Control Officer for Food and Nutrition Services

e. Oversees Computrition program, is on-site administrator and liaison with IT&S department.

f. Responsible for interviewing, hiring, training, coaching and counseling of staff in accordance with hospital HR policies.

g. Coordinates and/or performs a variety of staff development functions to include but not limited to: department specific needs assessment, development of goals and objectives, implementation methods, evaluation measures and instruction of education activities.

h. Collaborates with Education Resource & Development to identify needs and plan education activities to enhance professional growth

i. Responsible for ensuring all required documentation is completed in a timely manner.

j. Responsible for ensuring compliance with HACCP guidelines and regulatory standards such as TJC, CMS, etc.

k. Provides education support for staff, ensures necessary certifications are maintained.

l. Participates on hospital committees and is involved with leadership development programs.

m. Monitor employee attendance for timeliness, accrual of incremental overtime utilizing KRONOS on a daily basis.

n. Acts as a resource and/or expert in food and nutrition Information.

Every effort has been made to make this job description as complete as possible and to reflect the general duties necessary to describe the essential functions of the job. However, this job description in no way states or implies that these are the only duties the employee may be required to perform, as other duties may be assigned to the position if the duties are similar, related or logical assignment to the position.

Medical City Lewisville is a full-service 190+ bed medical and surgical facility. We offer a broad spectrum of care to the communities of southern Denton County. We have emergency services at our main campus and at Medical City ER Flower Mound. Our patient tower has two floors dedicated to women’s services. We have a specialty obstetrics referral center for high risk OB services. We have a Level III Neonatal Intensive Care Unit. Medical City Lewisville is a Level III Trauma Center and a Primary Stroke Center. Excellent customer service and patient safety are our top priorities. We have over 360 physicians and 800 healthcare associates. We offer a supportive environment, advanced technologies, and innovative medicines . This allows us to treat our patients with the highest quality health care in a comfortable setting. We are a part of the Medical City network of hospitals and specialists. Our patients are ensured access to leading medical experts and advanced healthcare innovations across the network.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Services Supervisor opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.