Summary This position is located in the Bowling Center of Fleet & Family Readiness Programs at Naval Air Station, Lemoore. The primary purpose of this position is to oversee the various functions in the facility to ensure that established policies and procedures are followed and adhered to. Responsibilities Responsible for monitoring sales to ensure established policies are adhered to during a shift. Operates a point of sales (POS) system to document sales. Must obtain CARE training, food service training and customer service training within 90 days of employment. Performs first level supervisory duties which include recommending hiring and disciplinary actions, training, job assessments, etc. Provides work direction to subordinates to ensure high level of customer service is maintained in the facility. Reviews the schedule of functions that are to take place during assigned shift. Monitors operations to ensure Bowling programs and Bowling snack bar operations run smoothly taking corrective action as necessary. Works with staff to ensure that all planned events take place as scheduled. Ensures standard operating procedures are adhered to. Communicates any issues to supervisor. Ensures established closing procedures are followed to secure building after shift. This position is subject to irregular working hours including early shift, late shift, evenings, weekends, and holidays, as well as rotating shifts, often consisting of other than normal duty hours. Performs other related or incidental duties as assigned. May assist with special events as needed. Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: a fine sense of public and customer relations familiarity with the operations of a bowling center and snack bar operations familiarity with sales operations and the use of a POS system knowledge of basic software programs such as Microsoft Word, Excel, and Outlook the ability to communicate both orally and in writing in English Education This position does not have a positive educational requirement. Additional Information Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.