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About Us: We are a dynamic and innovative company dedicated to transforming the policy administration landscape within NYLife. Our team is committed to leveraging cutting-edge technology to streamline processes, improve efficiency, and deliver exceptional value to our clients. We are seeking a talented Business Analyst to join our team and play a key role in our policy administration program.

Job Summary: The Business Analyst will be responsible for analyzing, documenting, and supporting the implementation of business processes and system requirements for our policy administration program. The ideal candidate will possess strong analytical skills, a deep understanding of policy administration, and the ability to collaborate effectively with cross-functional teams to ensure successful project delivery.

Key Responsibilities:

• Gather and analyze business requirements for the policy administration program.

• Document business processes, workflows, and system requirements.

• Collaborate with stakeholders to identify opportunities for process improvements and system enhancements.

• Conduct gap analysis and develop solutions to address identified issues.

• Create and maintain comprehensive project documentation, including business requirements, functional specifications, and user stories.

• Collaborate with our testing team to ensure successful implementation of system changes.

• Collaborate with our product management team to groom our program backlog

Qualifications:

• 10+ years of experience as a Business Analyst, preferably in the insurance or financial services industry.

• Excellent analytical and problem-solving skills.

• Proficiency in business process modeling and documentation techniques.

• Experience with requirements gathering and analysis.

• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience with policy administration software and systems.

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Pay Transparency

Salary Range: [[cust_salaryRangePosting]]

Overtime eligible: [[customString6]]

Discretionary bonus eligible: [[cust_merit]]

Sales bonus eligible: [[stockPackage]]

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit ourNYL Benefits Site (https://nylbenefits.com/) .

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.Click here (https://www.newyorklife.com/newsroom/diversity-and-inclusion-awards) to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation (http://www.newyorklife.com/foundation) . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit theCareers (https://www.newyorklife.com/about/careers/) page of www.NewYorkLife.com .

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