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POSITION STANDARDS

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Certified Medical Assistant (AAMA) preferred.

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One year of previous experience in office or outpatient ambulatory care setting.

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Strong communication, organizational and interpersonal skills.

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Demonstrated ability to work well as a member of a team.

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Computer skills strongly preferred.

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Flexibility and tolerance to handle multiple demands and priorities across Primary care and women’s care clinic.

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Current BCLS certification required within 30 days of hire.

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Medical Technicians Registration RSA 328-1:7

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POSITION PHYSICAL REQUIREMENTS

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Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.

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Physical Activity:

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Daily demands may vary dependent on specific duties performed.

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Upper Extremity:

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Up to 75% to 100% of a day may be spent standing/ambulating.

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Up to 30% to 40% of day may be spent working in a repetitive motion activity including use of computer and keyboard to access and input information.

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Push/Pull/Lift/Carry:

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Must be able to effectively communicate in person and over the telephone.

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Visual and auditory skills essential to perform patient assessment duties.

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Fine motor control may be important to perform injections or other procedures.

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May bend, stoop, or reach to retrieve materials or supplies, push or pull up to 50 pounds.

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Some travel may be necessary to attend meetings or training

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PART TWO:FUNCTIONAL RESPONSIBILITY

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Position Objective

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Under general supervision of the Registered Nurse and direct clinical supervision of a medical clinician, the Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) performs a variety of administrative and clinical tasks that promote optimum patient care and satisfaction while enhancing clinician and practice effectiveness.

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Performance Expectation

• Under direction from MD, Practice Director or RN, performs as a team member under the PFCC methodology and practice.

• Manage the flow of patients and paperwork through the practice by preparing the patient's electronic or paper medical record for his/her visit, completing health forms, researching and calling in prescription renewals per clinician's written instructions, notifying patients of normal test results following clinician review and sign off, greeting/discharging and assisting patients, and providing pre/post visit instructions per practice/clinician guidelines.

• Prepare exam/treatment room, conduct brief interview per clinician guidelines, obtain and document vital signs, perform and document basic screening/diagnostic measures and collect and process specimens according to Practice guidelines.

• Assist and chaperone clinicians during examinations, procedures and treatments.

• Perform and document clinical procedures per established hospital policies and practice standards and guidelines.

• Maintain the cleanliness and general appearance of work, examination, and treatment areas; clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control, and hazardous waste removal practices.

• Stock exam/treatment rooms, order equipment and supplies according to organization and practice guidelines, and maintain adequate quantities to meet practice demands; dispose of contaminated supplies and materials in the prescribed manner.

• Performs routine (daily/ weekly/ monthly) cleaning and calibration checks for medical equipment.

• Maintains provider schedule and keeps provider aware of the same. Assists with the provider in all aspects of patient flow. Communicates with the patients any delays or needs to reschedule.

• Assist with answering telephones, taking messages, scheduling appointments, tests or procedures, arranging referrals, and performing other administrative duties to meet the needs of patients, co-workers and the practice.

• Perform skills and procedures outlined within Scope of Practice for CMA/RMA after documented demonstration of competency, as defined by organizational or practice standards.

• Prepares and administers injections/immunizations per clinician's written order upon successful completion of Immunization Administration module and demonstrated competency. CMA/RMA may not administer medications, blood products or controlled substances.

• Recognize limitations and seek advice and direction from MD, PA or RN.

• Demonstrate technical and interpersonal skills necessary to complete job responsibilities.

• Acquire new knowledge and skills to remain current in practice.

• Willingly perform other duties as required or assigned.

• Area of Interest:Nursing Services;

• Work Status:Monday Through Friday;

• Job ID:4870

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.