The Department of Mental Health (DMH) is seeking dynamic candidates to work directly with the residents the two State Operated Programs, Respite and High St. Apartments . The selected candidate will engage in client activities as well provide direct care services including but not limited to medication administration, money management, crisis intervention, activities of daily living, accompaniment and advocacy at appointments. Primary work site is Lawrence/High St. Program, there is an expectation to cover shifts at Andover/Respite Program as needed, both High St. Program and Respite are considered one work unit. Please note the incumbent will work 40 hours per week, 2nd shift 3:00pm-11:30pm. Days off -Sunday/Monday Duties and Responsibilities (these are a general summary and not all inclusive): * Provide direct care services to program residents in accordance with their rehabilitative needs and treatment goals. * Completes all necessary documentation in accordance with program and department standards. * Secures community services necessary in the treatment of clients. * Promotes and upholds the process of recovery in order to promote hope, healing, compassion and connection. * Responsible to complete all written documentation necessary for the resident and program operations. Maintain resident records and relevant data and documentation necessary for a complete up-to-date record of services according to program and department standards utilizing the technology available. * Carries out job duties in a professional manner by exhibiting a positive, flexible attitude and initiating opportunities for personal and professional growth to enhance the overall operations of the state operated programs. * Follows program policies and procedures to ensure a safe environment. * Works in partnership with clients in all aspects of service planning, treatment and support activities. * Conducts activities in a culturally competent manner. * Helps maintain the cleanliness and appearance of the program space. * Ensures fire safety standards and emergency evacuation procedures are maintained Required Qualifications: MUST BECOME MAP CERTIFIED WITHIN (6) MONTHS OF ENTERING THE POSITION * Possession of a valid drivers license * Ability to follow written and oral instructions * Capacity to perform basic mathematics. * Proven ability to gather information through observing and questioning individuals. * Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence. * Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations. Preferred Qualifications: * It is preferred that applicants have experience working with individuals diagnosed with severe mental illness and experience doing crisis intervention with this population.    * Given the population served, bilingual or multilingual fluency. DMH Mission Statement: The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. For questions about this requisition, please contact Employment and Staffing Customer Service at 1-800-510-4122, option 4. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: None. SPECIAL REQUIREMENTS: None. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Direct Care* *Organization: Department of Mental Health *Title: *Mental Health Worker I Location: Massachusetts-Lawrence-329 High Street Requisition ID: 2400099I