Job Description: Application(s) Project Manager

Department: EPIC

Summary

The Application(s) Project Manager provides additional coordination and communication, overseeing implementation and maintenance for assigned applications, application areas, or specialized teams.

Professional Responsibilities:

• Maintaining scope, schedule, and quality in their specific application area or team.

• Setting clear expectations for team members, including defining what they should do at each phase of a given project.

• Working closely with the project director and other project managers to coordinate activities.

• Ensuring that non-Epic stakeholders are engaged in the project.

• Advising and coaching team members by providing guidance on issues, key success factors, and lessons learned.

• Sharing with team members the positive effects of innovation and system capabilities.

• Reinforcing the importance of department initiatives and together with executives and the project director, provide consistent communication to the team.

• Organizing resources within the organization.

• Motivating and showing appreciation for the team.

• Appropriately matching team member skills to team responsibilities.

• Managing from an organizational perspective while attending to detailed tasks.

• Assisting as a support contact for their area Identifying and troubleshooting issues.

• Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic (Wisconsin) software.

• Serving as a liaison between organizational needs and Epic (Wisconsin) staff.

• Maintaining regular communication with Epic (Wisconsin) representatives.

• Working with Epic (Wisconsin) representatives and organization stakeholders to ensure the system meets the organization's business needs including deliverables and timelines.

• Developing an understanding of operational needs to set the direction for the organization's workflows.

• Participating in training and working with end users.

• Reviewing the status of projects and issues on an ongoing basis with leadership.

• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

• Owning integrated efforts that span multiple applications such as BCA, Cutover, HODs, etc.

  Required Skills/Abilities:

• Demonstrating flexibility with respect to changing end-user business needs.

• The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible.

• The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.

• The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.

• The ability to communicate information clearly and concisely with project leadership and subject matter experts.

• The ability and willingness to learn new software and systems.

• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy.

• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence.

• The ability to gain trust and establish effective relationships with counterparts.

• The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.

  Education and Experience:

• Degree/certification in operational or clinical area of origin.

• Prior project management experience, preferred.

• Attain assigned EPIC (WISCONSIN) Certification(s) within 90 days of employment.