Job Information
Golden Route Operations Beverage Manager in Laughlin, Nevada
City
Laughlin
State
NV
Shift
Varies
Type of Shift
Full Time
Department
Food & Beverage
Beverage Manager Aquarius (Laughlin, NV)
Description:
Summary:
Supervises all Beverage Department staff. Ensures Beverage quality, guest service, scheduling, labor cost and revenue goals are met. Responsible for day-to-day operations of activities and events in the entertainment outlets owned and/or operated by the company. Encourages team member morale. Helps in other departments as needed such as Banquets and Food.
Essential Functions and Responsibilities:
Works with entertainers, entertainment staff and others related to each show to ensure shows are executed successfully
Oversees tactical execution of shows and casino events (as scheduled) to ensure smooth operation
Resolves any escalated guest, team member or entertainer concerns before, during and after the shows
Responsible for assisting with training, supervising, developing and disciplining department staff
Provides strong leadership, active supervision and timely coaching and counseling to the staff
Constitently emphasizes team member training to increase guest service standards
Provides continual evaluation of processes and procedures and provides methods to improve efficiency and service
Formulates training outlines as needed for job standards to ensure all team members understand and have the skills to provide quality internal and external guest service
Emphasizes developing and training program for management staff
Ensures management staff follows all company policies and procedures
Ensures management is checking team members for proper uniforms and maintaining all items needed to perform job duties
Ensures management staff follows guidelines as dictated by Steelworkers Union contract agreement
Ensures team member schedules are appropriate for the business volume
Ensures that the bars are clean, organized and properly funtioning and that bar equipment is maintained. Ensuring all bars are always up to health department standards
Ensures health, safety and sanitation standards are always followed
Works with designated beverage management to develop product specifications, cost analysis, and performs cuttings, yield tests, etc., as may be required
Reviews work procedures and operational problems to determine ways to improve service, performance and/or safety
Organizes and directs worker training programs, resolve personnel problems, hire new staff and evaluate team member performance in dining and drinking facilities
Formulates accurate reporting and evaluation methods using logs, written reports and/or warehouse staff of drink specifications, cost analysis, receiving methods and production practices to ensure products are being effectively utilized
Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control
Establishes pars for liquor, wines, and other related items to anticipate amounts to be purchased or requisitioned
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Requirements:
Qualifications
Bachelor’s Degree in Business Administration or related area strongly preferred
Minimum 21 years of age
Previous two to five years of experience supervising Beverage staff
Three to five years of food and beverage-related experience
Advanced computer skills required, including prior experience with Stratton Warren, Excel and Microsoft Office applications
Excellent written, verbal and group presentation communication skills
Effective leadership techniques, program/system planning, decision making, staff development, statistical reporting/analysis, and cost-benefit analysis skills
Knowledge of kitchen and bar equipment and sanitation guidelines
Strong leadership abilities
Must be able to work all shifts (24/7) weekends and holidays included
Communicate via radios
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Health card
Alcohol Awareness card
Gaming
Physical Requirements
Walking, continuously standing, kneeling, stooping and working outside for long hours
Lift, push, pull and carry up to 100lbs
Work for sustained periods of time maintaining concentrated attention to detail
Use of chemical agents
Wear protective equipment outdoors
Need to distinguish between shades of color
Hearing, vision, speech, and literacy
Work Environment Potential Conditions
Smoky
Noisy
Hot and cold temperatures
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation
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