POSITION SUMMARY :

It is the responsibility of the Table Games Floor Supervisor to directly supervise the operation and conduct of assigned table games and table games personnel, including reconciling table accounts, while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests

• Monitor guest flow and notify management when adjustments to open table games are needed

• Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy

• Maintain proper bankroll levels to accommodate existing or anticipated play

• Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment

• Verify the accuracy of all documents and ensure that all procedures are adhered to

• Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected

• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to function and act independently

• Able to effectively communicate in English, in both written and verbal forms

• Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality

• Ability to multi-task and work well in a fast paced, team-oriented environment

• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

• Effective listening abilities with strong judgment skills

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

• High school diploma or equivalent

• Two (2) years of casino operations experience, or according to property requirement, or an equivalent combination of education, training and experience

• Work varied shifts, to include weekends and holidays

PREFERRED:

• College degree

• Two (2) years supervisory experience

• Bilingual

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com