Targeted Case Management Program Supervisor

• 1320 South Solano Drive, Las Cruces, NM 88001, USA
• Full Time
• COMPENSATION AND BENEFITS Compensation is commensurate with experience. Benefits include health, dental, life insurance, short term and long term disability, supplement plans with 403(b), PTO and (14) holidays.

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Targeted Case Management Program Supervisor

Families and Youth Innovation Plus is hiring a full-time Targeted Case Management Program Supervisor

The Targeted Case Management Program Supervisor is responsible for the supervision of the Targeted Case Management program. The Supervisor is responsible for supervision of program case managers (success coaches) and interns. The Supervisor maintains oversight of the program operations to ensure participant program admissions, caseload assignments, and the day-to-day delivery of care coordination and targeted case management services. This includes providing leadership, supervision, and assistance in the oversight of assigned projects, maintaining a part-time caseload, initiatives, and daily program operations.

Competencies

• Acting with Empathy and Compassion
• Client Focus
• Fostering Communication
• Planning and Organizing
• Attention to Detail
• Managing Project Execution
• Project Risk Management

Key Responsibilities

• Supervisor is responsible for maintaining a part-time caseload.
• Coordinate and support program delivery and processes.
• Supervise and ensure the timeliness and efficient processes of referrals and intakes across all contracts and services assigned to you.
• Oversee direct client services to individuals, children, and or families according to FYI+ policies and procedures, and other applicable standards.
• Oversee individual and family client services and interventions in accordance with FYI+ policies and procedures.
• Support implementation of evidence-based models.
• Provide both individual and group supervision of assigned staff as determined by the Programs Manager.
• Ensure that FYI+ performance standards are met and develop methods to enhance the quality of services.
• If necessary, effectively manage a part-time caseload and provide client services. Maintain client records and documentation timely, accurate and maintained according to agency and contract standards.
• Ensure that database information, progress notes, weekly notes and /or other agency forms are properly documented and completed.
• Participate in and develop networking meetings, public presentations and media announcements, interagency training and staffing with agencies to include schools, City of Las Cruces, Dona Ana County, CYFD Juvenile Justice Division and Protective Services Division.
• Required to participate and interact in youth activities (for example: camping, sport activities, overnight youth conferences, etc.), which may involve occasional overnight activities and trips.
• Functions as a member of a team who actively and positively contributes to a productive and constructive work environment.
• Support staff through positive encouragement and open communication.

Qualifications and Experience

• Bachelor's degree in Social Work, Family and Consumer Sciences, Criminal Justice, Psychology,Sociology, or Criminology from an accredited College or University.
• Must have four-years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care experience, and relevant work experience with juvenile justice systems
• CPR / First Aid, CPI Certification, Defensive Driving Certification