Under the direction of the Unit Chief, performs varied support functions for legal and other staff relating to URESA, UIFSA, Family Support Act, and Paternity cases. Enters information on cases to computer system and prepares and processes a variety of legal documents. Prepares documents to serve defendants on paternity and support cases. Enters information to system to update records. Screens and directs calls related to unit activities and provides information on procedures, schedules, and case information.

Essential Functions

1. Processes child support cases, includes setting up appointments for incoming referrals, inputting data to computer, generating complaints, summons, ex parte orders, URESA and UIFSA petitions, proofs of service, wage requests and various motions and orders. Ensures files are in order and complete for court proceedings.* *

2. Prepares necessary paperwork to serve defendants on paternity and support cases and ensures service of process, including serving defendants coming into office or using certified mail or personal service. Explains process to defendant. 

3. Enters dates, events, service dates and other update information to the system. Maintains manual records as necessary. 

4. Contacts custodial parents to obtain necessary information related to child support and paternity case files and complaints. Enters information to computer system and generates pleadings and other legal documents for client to sign. Explains documents and procedures to clients, typically in the unavailability of a caseworker.

5. Prepares orders, adjournments, default judgments, proofs of service, and other documents related to paternity and support cases.

6. Assists in the development of cases by communicating with other governmental offices within and outside the State and collecting and exchanging information. 

7. Monitors time requirements required by court rules on each case. Schedules appointments for parties.

8. Screens and directs telephone calls to investigators, attorneys, Family Independence Agency, or Friend of the Court, includes answering questions, scheduling appointments, taking new information, and providing status reports to Plaintiffs.

9. Provides general support on child support cases, including tracking cases, responding to inquiries, and coordinating cases with the Friend of the Court and other agencies. 

10. Performs a variety of support functions such as typing memos, quarterly reports, labels and envelopes, copying various materials, and processing mail. 

11. Responsible for answering phones if necessary from the phone tree. Greets public that appears in person at window.

12. Attends confidentiality training quarterly, and yearly to meet federal and state regulations requirements with the Office of Child Support. 

13. Notarize attorney signatures when filing default applications for Circuit Court. 

14. Assists with proof reading of court documents for filing/finalization in Circuit Court. 

Other Functions:

None listed. 

The above statements are intended to describe the general nature and level of work being performed by people assigned this classification.They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Employment Qualifications

*Education: *High school graduation or equivalent. Prefer advanced coursework in word processing and legal secretarial areas.

Experience :One year of clerical support experience in a legal setting providing a knowledge of legal terminology and court procedures. Requires experience with computer systems similar to that used in the office.

Other Requirements:

The qualifications listed above are intended to represent the minimum skills and experience levels