The Lansing Board of Water & Light (BWL) has an opening for an* IT Network Administrator I - III *in Lansing, MI

Position Summary:

The role is responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, network devices, associated software, and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide redundancy, quality of service, and capacity planning solutions.

Administrator I:   *    Starting Salary Range: $66,927 - $79,643*?

Essential Functions:

• Able to assist PC Technicians/Help Desk staff with all level 1 support tickets related to network administration without assistance.
• Able to independently complete all level 2 support tickets related to network administration without assistance.
• Able to handle all level 3 tickets under the guidance of more senior network administrators or vendor technical support.
• Competent with the majority of the core technologies in use at LBWL.
• Prioritizes work effectively within guidelines provided by IT management.
• Executes a training plan as defined in annual performance evaluation process.
• Demonstrates a clear customer service/IT is a support organization mentality in all interactions.
• Expected to comply with all BWL policies and work rules.
• Predictable and reliable attendance.
• Other duties as assigned by supervisor.

Physical Requirements / Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to remain in a stationary position for the majority of the working day.  The person in this position needs to move about inside the office environment. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must communicate frequently with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/ below the knee level, or reach above head. On occasion, may need to use stairs. 

Constantly works in a temperature-controlled office environment.

Why Should You Apply?

• Competitive salary, employee development, and opportunity for professional growth.
• Robust time off benefits including vacation, free choice, sick leave, paid holidays.
• Comprehensive benefits package including medical, prescription, dental, life insurance, long-term disability, employee assistance program.
• Retirement programs including 401a (100% company paid up to 13% of base salary), 457 matches up to $2,500 per year, retiree medical.
• Voluntary benefits including supplemental and dependent life insurance, vision, flexible spending, AFLAC options, LifeLock anti-theft, long term care, tuition reimbursement, HOPE loan.

About BWL: The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities.