Under the supervision of the Health & Resource Navigation Unit Coordinator, assists with carrying out the functions of specific health programs such as Medicaid Outreach services, Medicaid-outreach related mobile health unit programming, Substance Use Disorder (SUD) navigation support services (with emphasis on Medicaid outreach), and SUD and treatment services (with emphasis on Medicaid outreach).

Duties may include coordinating coalition and partnership meetings, ensuring year-end budget spend-down, scheduling hiring interviews for all Health Promotion & Prevention Division staff, ordering health promotion materials and supplies, and providing Medicaid outreach services to residents of Ingham County.

Enrolls clients in programs and answers questions on community resource procedures, eligibility requirements, scheduling, and related matters.

Essential Functions

1. Participates in specific health department programs by assisting with the planning, coordination, and implementation of programs, coalition meetings and events.

2. Schedules job interviews and coordinates with applicants seeking employment with the ICHD Health Promotion & Prevention Division.

3. Coordinates community partner coalition meetings related to integration of human services agencies to ensure access to care and social determinants of health across agency providers and systems.

4. Assists coalitions formed to work with specific Health Department programs. May plan and schedule meetings, facilitate meetings, assist with policy development, and take minutes. May recruit appropriate persons to be coalition members.

5. Maintains records and statistics on program activities and prepares activity and financial reports as required by grant funding sources. May assist with preparation of grant funding requests.

6. Markets and interprets the goals and objectives of programs to community groups, schools, professionals, and other interested people. Promotes and conducts local activities that are part of statewide campaigns.

7. Participates in staff meetings and attends and/or conducts conferences and workshops. Represents the Health Department on various councils and task forces.

8. Coordinates services and networks with schools, businesses, community organizations, and other agencies in identifying community needs and providing information or programming.

9. May train new staff to deliver Health Department programs and facilitate workshops.

10. Provides training to staff on new or revised public health program and management procedures.  

11. Answers questions in person and by telephone regarding departmental procedures and requirements, program requirements, scheduling information, and other activities.  Takes messages and schedules appointments for staff and schedules clients for testing, programs, or clinics.  Assists clients in filling out forms and reviews documents for proper completion. 

12. Monitors client health plan applications and ensures that proper documents are completed. 

13. Assists in the maintenance of departmental filing systems by ensuring proper filing of documents and folders.  Retrieves materials from system and conducts searches for necessary documentation. 

14. Prepares, sorts, processes and files a variety of forms, applications, documents and records in accordance with departmental procedures and program guidelines. 

15. Provides outreach and education to clients and medical staff regarding program guidelines and health department services through mailings, displays, telephone contact and in person. 

16. Performs a variety of clerical support tasks such as making copies, opening, sorting and distributing mail, sending faxes, and related tasks. 

17. Compiles necessary travel paperwork for the HPP Division staff when staff membe