Summary

Job Description

Job Title: Transcranial Magnetic Stimulation (TMS) Clinical Operator

1.0 FTE, Full time, 40 hrs/week, 1st shift. 8AM - 4:30PM, No weekends, holidays or on call.

POSITION SUMMARY:

To ensure success, transcranial magnetic stimulation (TMS) technicians is responsible for administering TMS treatments as prescribed, and assisting patients to complete psychiatric rating scales after sessions. To ensure success, transcranial magnetic stimulation (TMS) technicians should possess detailed knowledge of TMS treatment, or receive detailed training upon hire. Facilitate special projects as defined and directed by the Executive Director of Behavioral Health Service Line, and Chair of the Department of Psychiatry, working professionally with other identified key stakeholders and team members.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Provides patients with education and information (via phone or mail) about the TMS therapy.

• Positions the patient appropriately in the TMS device prior to initiation of the TMS treatment.

• Operates the computer software associated with the TMS device and operates other computer programs utilized to support the TMS therapy clinical care and services.

• Administers TMS treatment sessions, under the supervision and guidance of the LGH TMS Psychiatric Physician, by following the established parameters set by the LGH TMS Psychiatric Physician.

• Completes a pre and post session screen and general clinical condition before and after the patient receives TMS treatments.

• Monitors the patient during the TMS therapy session. The TMS Clinical Operator must remain in the room and observe the patient’s physical status for potential adverse incidents throughout the entire TMS treatment session. See definition of an adverse incident listed above. Report any adverse incident through the

• Contacts the Penn Medicine/Lancaster General Health (LGH) TMS Psychiatric Physician onsite, providing direct supervision for feedback and instructions, to address any questions or concerns raised by the patient in the clinical assessment prior to starting TMS treatment.

• Makes routine TMS adjustments to the device as required and consistent with the manufacturer labeling recommendations and proper use (example: ensure there is contact between patients head and the treatment coil) during the TMS treatment session.

• The TMS Operator will follow the pre-determined stimulation dose or treatment coil position parameters prescribed by the LGH TMS Psychiatric Physician. The TMS operator will not independently adjust the parameters set by the LGH TMS Psychiatric Physician.

• Provides the LGH TMS Psychiatric Physician with the daily report of the patient clinical status (including overall progress, side effects, medication changes, or other new clinical data) for each patient receiving TMS therapy during the day.

• Administers and Collects a self-report assessment form.

• The TMS Clinical Operator can interrupt treatment or terminate treatment (example: patient expresses urgency to move position) and can stop or pause TMS therapy treatments as indicated by the LGH TMS Psychiatric Physician.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Maintain functional cross-competencies.

• Exhibits ownership and accountability for special projects, as approved and assigned. Develops a realistic timeline, communicates project status to Executive Director and Chair on a regular and timely basis and ensures adherence to deliverables.

• Promotes team building for project teams. Engages project team members professionally, respectfully, and collegially. Works with various departments within the entire health system to ensure each approved project’s successful completion.

• Maintains strong project leadership skills. Stays current on best technology, best project leader skills, processes and implementation methods.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High School diploma.

• Two (2) years experience as a direct care provider in healthcare (examples: Patient Care Assistant, entry-level healthcare role).

• Demonstrated collegial and professional collaboration with clinical providers and administration.

• Highly computer proficient.

• Ability to simultaneously manage projects and multiple priorities successfully.

• Ability to negotiate, interact professionally with both internal and external stakeholders, be accountable to project deadlines and financial budgets.

• If applicable, a health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

PREFERRED QUALIFICATIONS:

• Associates degree in Human Service or related field.

• Three (3) years of related work experience.

• Prior Psychiatric Utilization Review experience strongly preferred.

• Knowledge of the medical insurance industry, psychiatric clinical concepts, modern psychiatric treatment planning and insurance preauthorization requirements, specifically pertaining to mental health and substance abuse coverage.

COGNITIVE REQUIREMENTS

Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others.

The position requires strong concentration skills. The individual must have the ability to voluntarily sustain concentration to a task over an extended period of time as a result of an effortful and usually deliberate heightened and focused state of attention.

New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material.

A large portion of this position requires reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.

Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought.

The position requires much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act.

Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

EQUIPMENT USAGE REQUIREMENTS

Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, calculator, Dictaphone, modem, test equipment.

Software: Microsoft Office Products, project management, and Database Query and Report.

PHYSICAL REQUIREMENTS

Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement :

• Sit: Continuously

• Stand: Occasionally

• Walk: Occasionally

• Bend: Rarely

• Push: Rarely

• Pull: Rarely

• Kneel/Squat: Rarely

• Reach: Rarely

• Twist: Rarely

• Balance: Occasionally

• Climb: Rarely

Lifting: Degree of physical exertion is: Light , exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.

Sensory Abilities specifically required:

• Vision

• Hearing

• Touch/Feeling

PHYSICAL ENVIRONMENT

WORKING CONDITIONS:

Exposure to hazardous conditions/ materials is negligible.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences

• Paid Time Off and Paid Holidays

• Shift, Weekend and On-Call Differentials

• Health, Dental and Vision Coverage

• Short-Term and Long-Term Disability

• Retirement Savings Account with Company Matching

• Child Care Subsidies

• Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.