Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Every day, we’re helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we’re present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. If you are looking to advance your career as a Pharmacy Technician, the Tech+ role expands on the basic responsibilities of the CVS Pharmacy Technician, and is focused on supporting the pharmacy leadership team while being a role model, mentor, and guide to the Tech team. In this role, you will be a valued member of the Tech team, bringing a customer-centric mindset to all workstations, modeling best-in-class customer service and patient care. In this role, you will have the following responsibilities in addition to basic pharmacy workflow, customer service, and patient care:

• Managing the scheduling of pharmacy support staff, including timely schedule generation as well as tracking and planning coverage for time off requests

• Overseeing pharmacy inventory management, including coaching the pharmacy support team to the highest standards of day-to-day inventory management practices (cycle counts, returns-to-stock, one-by-one returns/outdates, fridge organization, waiting bin, etc.)

• Partnering with the pharmacy leadership team to coordinate the onboarding, training, and development of new hires in the pharmacy and providing day-to-day support for new pharmacy hires throughout their onboarding

• Assisting the pharmacy leadership team with other administrative tasks as delegated

• Inspiring and motivating the total store team to embrace change, including workflow enhancements and new product/service offerings

• Demonstrating growth mindset in service of improving the work environment and team dynamics After successful performance in this role, you may elect to pursue additional career growth in the Technician Team Leader role, as well as positions within the greater CVS Health Enterprise. All Pharmacy Technicians at CVS Health are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Pharmacy Technician duties will be restricted by the manager at first until the Pharmacy Technician completes all necessary requirements.COVID-19 Vaccination RequirementCVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

• If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

• If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

• • Required Qualifications

• 1-2 years of relevant work experience

• Must be at least 18 years of age

• 1+ years experience as a Pharmacy Technician

• High school diploma or General Equivalent Development (GED) required

• State-level licensure and national certification requirements vary by state

• Regular and reliable attendance

• Availability to work 30 hours or greater per week, including some nights and weekends to support business needs

• Attention and Focus o Ability to concentrate on a task over a period of time without being distracted

• Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers’ reactions, and respond appropriately

• Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Mathematical Reasoning o Ability to use math to solve a problem, such as calculating day’s supply of a prescription

• Problem Resolution o Ability to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options

• Physical Demands: o Remaining upright on the feet, particularly for sustained periods of time o Moving about on foot to accomplish tasks, particularly for moving from one work area to another, including outside of the pharmacy area o Lifting, scanning, and bagging purchased items o Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm o Reaching overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items o Extending hand(s) and arm(s) multiple directions to place, move, or lift items o Precision control: able to adjust machines to exact positions o Stooping to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist o Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts o Able to orally communicate information and instructions to colleagues and customers o Occasional lifting of up to 20 lbs.; exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects

• Ability to work in the home store and across the market in other locations to meet business needs

• National Certification considered a plus

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$16.00 - $25.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 09/29/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.