Summary

Monday - Friday between the hours of 0830-5. No weekend, holiday or call time is required.

Job Description

Monday - Friday between the hours of 0830-5. No weekend, holiday or call time is required.

POSITION SUMMARY: This position is responsible for providing service to all patients on anticoagulant medication.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Performs patient visit interview and assesses patient’s needs regarding upcoming visits and/or procedures and any current problems with anticoagulant medication.

• Provides patient education on medication interactions with anticoagulants as well as diet instructions and adverse reactions.

• Relays information to cardiologist based on assessment. Pulls additional information from hospital, nursing homes and other facilities as needed.

• Makes phone calls to communicate medication dosages and next lab tests to homebound and nursing home patients. Calls overdue patients as a reminder.

• Answers incoming calls and assists patients with questions.

• Utilizes all software programs necessary to document patient’s lab results, history and dosing instructions.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High School diploma or equivalent

• One year medical terminology experience.

• Ability to work independently.

• Ability to communicate effectively with patients, co-workers, nurse practitioners and physicians.

PREFERRED QUALIFICATIONS:

• Bilingual preferred.

• 1 year clinical experience and/or Medical Assistant degree or certificate, certification as a Certified Nursing Assistant

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences

• Paid Time Off and Paid Holidays

• Shift, Weekend and On-Call Differentials

• Health, Dental and Vision Coverage

• Short-Term and Long-Term Disability

• Retirement Savings Account with Company Matching

• Child Care Subsidies

• Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.