Restaurant Manager - Masa & Agave Job Locations US-OH-Cleveland Requisition ID 2025-53033 Category Food and Beverage Position Type Full-Time FLSA Status Exempt Location Name Westin Cleveland Min USD $60,000.00/Yr. Max USD $70,000.00/Yr. Discretionary Performance Bonus Eligible No Tipped / Service Charge Eligible No About Us The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service. We strive to create an experience where the guests come back because of the excellence and family feel. We want you to be a part of Cleveland's history! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Welcome to Masa & Agave, a speakeasy-style cantina located at the historic Westin Cleveland Downtown! This position is focused on overseeing our evening service and operations reporting to our Director of Outlets and Restaurant General Manager. Key to this role is overseeing our evening restaurant operations, beverage leadership and maintaining inventory. We're looking for a leader who works well with a team, can onboard and train teammembers and enjoys caring for our employees so they can best take care of our guests. This is achieved through proper planning, daily team discussions and presence on the restaurant floor. The desired outcome is excellent results in our guest satisfaction, quality of service and compliance with policies and federal and state legal requirements. About Our Restaurant: Worshipped as the aztec gods of fertility and long life, venerated for their powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient times. Using authentic techniques, we prepare corn masa-based starters and Mexico City-style tacos that are bursting with regional flavors! Responsibilities Direct the day to day operations of the restaurant and room service for primarily lunch and dinner periods. Direct the day to day operations of bar operations. Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to