Job Information
State of Colorado Watch Center Analyst I in Lakewood, Colorado
Watch Center Analyst I
Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4565902)
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Watch Center Analyst I
Salary
$47,472.00 - $75,960.00 Annually
Location
Lakewood, CO
Job Type
Full Time
Job Number
RAA DHSEM 11163 072024
Department
Department of Public Safety
Division
Homeland Security and Emergency Management
Opening Date
07/02/2024
Closing Date
7/11/2024 5:00 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
Lakewood, CO
Hiring Pay Rate
$4045 per Month
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Leticia Tavarez leticia.tavarez@state.co.us 720-471-9883
Salary Note
Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This position is open to Colorado state residents only.
This recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months .
Although the full salary range for this position is provided, appointments for this position is at $4,045 per month.
CDPS is an equal opportunity employer. See ourEEOD Utilization Report (2020) (https://drive.google.com/file/d/11XM6_piWxOnO7rfbG1EDPL2vHeCcVH36/view?usp=sharing)
Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.
Our Vision - Creating safer and more resilient communities across Colorado.
Our Core Values – Unity, Honor, Service
CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace.
Why I love My Job at CDPS (https://youtu.be/wVFnhrTd3jI)
At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!
Click here to learn why CDPS employees love their jobs (http://why%20do%20i%20love%20my%20job%20at%20cdps/)
Careers with a purpose:
If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!
We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.
You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!
When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.
Unmatched Benefits:
We highly value work life balance and offer excellent work-life programs, training, and professional development opportunities!
Did you know that only 15% of employers offer a defined contribution plan? CDPS offers unmatched retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401K and 457 plans.
The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
CDPS provides generous time off including 11 paid holidays per year plus vacation, sick leave, and wellness days.
Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
Additional benefits we offer include free ECO passes for qualifying State employees within the RTD service area, and reduced college tuition at CSU Global and DeVry University.
To learn more about State of Colorado Benefits, please visitState of Colorado Benefits (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)
Description of Job
DIVISION OF HOMELAND SECURITY AND EMERGENCY MANAGEMENT
This position is located within the Division of Homeland Security and Emergency Management (DHSEM). The Division of Homeland Security and Emergency Management (DHSEM) is a dynamic and diverse team that is committed to developing, administering and coordinating comprehensive and integrated statewide emergency management and homeland security programs. The Division’s work ensures the safety and security of Colorado and its infrastructure through unity of effort with local, tribal, state, federal, private, and nongovernmental partners.
Our Mission:To lead and support Colorado's effort to prevent, protect, mitigate, respond to and recover from all-hazards events.
Our Vision:A prepared, safe and resilient Colorado!
Our Core Values:Service, Teamwork, Respect, Integrity, Vision and Excellence.
Our Guiding Principles:Results-Focused, Innovative, Service-Oriented and Employee-Centric.
Our mission is accomplished through a comprehensive and coordinated program of mitigating hazards, preparing for emergencies, preventing terrorist attacks and other criminal activity, coordinating resources for response to a disaster and supporting subsequent recovery efforts. The division also serves as the conduit for state and federal funding to prepare for and recover from all hazard events. The division accomplishes its mission through the following offices:
Director's Office
Office of Emergency Management
Office of Grants Management (Formerly Office of Preparedness)
Office of Security and Prevention (CIAC)
Office of Public Safety Communications (OPSC).
ABOUT THE WORK UNIT
The Watch Center component operates 24/7 and supports CDPS leadership as well as other partners with overall situational awareness and real time information collection, dissemination and analysis during a critical incident affecting Colorado and is the main point of intake and notification of incidents, and emerging threats for the Department, and petitions for Extreme Risk Protection Orders (ERPO). The goal is to maintain situational awareness of any event or incident—either natural or man-made—that may require a state response or be of interest to state-level leadership. Assigned analysts also provide tactical support for local partners upon request.
Safe2Tell Colorado is a school safety prevention program administered by the Colorado Attorney General's Office. Safe2Tell tips are received from across Colorado and sometimes the nation. Tips are received via phone, web, or mobile app and are anonymous. Anonymity of the tipster is protected by statute. The tips are disseminated to schools and law enforcement by CDPS DHSEM Analysts. Safe2Tell operations are 24/7.
All Threats Intelligence Unit: is responsible for the receipt, review, analysis and dissemination of threat and hazard related information and intelligence. The unit produces reports for law enforcement and non-law enforcement personnel for the purpose of information sharing on criminal acts, acts of terrorism or terrorism threats.
The Colorado Preventing Targeted Violence (CO-PTV) Program is a multidisciplinary public health informed approach to targeted violence prevention that works to equip communities with the tools to prevent targeted violence through awareness and education, building trusted partnership, and providing continued support to assist in local prevention efforts.
The infrastructure protection and cyber-security programs promote greater resiliency of government, non-government, and private-sector facilities, systems, assets, and employees through an array of prevention, protection, mitigation, response and recovery strategies designed to deter, delay, detect and defend against human threats and technological hazards, while reducing the impact of natural hazards. The programs also provide a range of technical assistance to enhance their security posture and preparedness against all-hazards. Through the development and maintaining of public-private partnerships and ongoing support of state government agencies, the programs aims to expand information sharing opportunities, enhance data collection and threat reporting to produce actionable intelligence, provide training and awareness, and adopt a layered, defense-in-depth strategy to assure the resiliency of Colorado communities and Colorado state government infrastructure. Under the CIAC’s Infrastructure Protection program, The Whole of State initiative for critical infrastructure allows the State of Colorado to actively maintain an inventory of critical infrastructure nodes and facilities in the state, and maintain a database of this inventory that is utilized by numerous emergency management officials during significant emergency events. Cybersecurity analysts support Colorado’s Whole of State cybersecurity effort to make Colorado the most resilient state against cyber-attacks across several areas of focus. Specifically, the Cyber Team works to identify and investigate emergency threats and vulnerabilities to the SLTT, critical infrastructure and private sector communities; provides timely, accurate, and actionable information; supports the sharing of best practices within and between sectors with regards to enhancing cyber protections; and offers technical assistance and coordination support specific to cyber assessment support, incident response support, and cyber program maturity growth.
WORK ENVIRONMENT
100% In-person position
24/7 Rotating Schedule, working rotating shifts including nights, weekends and holidays
ABOUT THE POSITION
This is an entry level position, designed to provide training and experience within the Watch Center. This position is assigned to the CDPS 24/7 Watch Center, housed in the DHSEM/CIAC in Lakewood Revised October 2023 Colorado Department of Public Safety 4 and provides investigative support to CDPS policy makers as well as local, state and federal partners. The Watch Center analyst will make operational decisions pertaining to raw information shared with the CIAC by other CDPS divisions as well as local, state or federal partners. This information may be law enforcement sensitive and may be in multiple forms. The Watch Center Analyst's will be required to have critical thinking capabilities and is responsible to determine the appropriate level and area of notification for situational awareness consistent with the CDPS Notification matrix and any other administrative procedures for the Watch Center. The Intake Analyst will perform basic functions of the intelligence analyst tradecraft.
Duties include (but are not limited to):
Watch Center Inbox Monitoring
Position is provided training and experience to review, assess, and process information provided to the Watch Center through the Watch Center email inbox and the CIAC inbox. This includes assessing both raw and complete intelligence information originating from the public or professionals sent to the Watch Center. This position evaluates the information for its level of importance. This includes distribution of intelligence information to partners via the Watch Center notification matrix and other CIAC list serves. The position will handle documents and communications with partners and CIAC staff in accordance with the CIAC Security Policies and Privacy Protection Policy (protecting civil rights and civil liberties). The Watch Center Analyst uses good judgement in determining level of urgency of information, appropriate audience for dissemination, and expected level of detail in documenting assigned tasks. The position takes action pertaining to inbox monitoring and received information or intelligence, following the appropriate Watch Center and CIAC policy.
Phone Line Support/State Emergency Operations Support
Position is provided training and experience to included, but not limited to, various databases utilized within the Watch Center and be the primary training analyst for Watch Center staff. The Watch Center Intelligence Analyst compiles and disseminates any special Watch Center reports that are assigned to include:
The weekly summary product (report), working with the Watch Center Analysts to compile, analyze and disseminate regular internal reports of suspicious activity being reported to the CIAC from partner agencies and the general public. This report provides a summary of all reports and include any pertinent disposition information.
The Watch Center Intelligence Analyst is the primary point of contact for Terrorist Screening Center related tasks and reporting.
Situational Awareness
Position will be provided training and experience to compile, analyze, and disseminate information and intelligence from various agencies, the public, and other sources, and promote these sources to maintain the exchange of pertinent information among various disciplines including law enforcement, fire, emergency management and homeland security agencies. The Watch Center analyst will request, receive and document information of a confidential nature. They will coordinate inter-state and intra-state information and intelligence pertaining to criminal activity and criminal movement, and exercise independent judgment to ensure accurate and reliable information is disseminated to the proper authority. The Watch Center analyst will maintain liaison and intelligence exchange with other law enforcement agencies. They will utilize electronic, technical, and support systems equipment.
Intelligence and Analysis
Position will be provided training and experience to perform basic analytical tasks for both tactical and analytical information, using the intelligence community tradecraft methods and tools for information analysis and intelligence development. This may include developing law enforcement workups, gathering information for trend analysis, writing basic intelligence bulletins, in partnership with other analysts. Other duties will be as assigned within the scope of this position's analytical skills. This includes accessing classified documents.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
To be considered for this position, you must meet the following criteria for consideration.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE)
Experience:
Four (4) years of demonstrated professional experience working in a field closely related to criminal justice or law enforcement with activities that included dispatching, information gathering, analyzing and customer service.
OR
Education and Experience:
A combination of related education and working in a field closely related to criminal justice or law enforcement with activities that included dispatching, information gathering, analyzing and customer service equal to four (4) years.
REQUIRED COMPETENCIES AND SKILLS
Must possess a high level of accuracy and attention to detail
Demonstrated strong critical thinking skills.
Ability to make independent decisions within a broad procedural framework.
Ability to multi-task and meet short-term deadlines.
Strong organizational and follow up skills.
Self-sufficient, highly motivated with desire to learn new skills.
Ability to thrive in a fast-paced work environment with consistency and reliability
Ability to work rotating shifts including nights, weekends and holidays
Preferred qualifications (not required)
Must possess a high level of accuracy and attention to detail
Demonstrated strong critical thinking skills.
Ability to make independent decisions within a broad procedural framework.
Ability to multi-task and meet short-term deadlines.
Strong organizational and follow up skills.
Self-sufficient, highly motivated with desire to learn new skills.
Ability to thrive in a fast-paced work environment with consistency and reliability
Ability to work rotating shifts including nights, weekends and holidays
CONDITIONS OF EMPLOYMENT
Requires successful completion of an extensive background investigation including reference checks, a polygraph examination, and fingerprint based criminal background check.
Requires working rotating shifts including nights, weekends, and holidays to ensure appropriate level of staffing in a 24/7 work unit.
A valid driver's license required, in lieu of a driver license, must be able to independently complete any travel required for the position.
On-Call status-incident specific. High profile critical incident, criminal/terrorism cases or command post assignments necessitate duties that may occur outside normal business hours.
Must be a resident of Colorado.
APPEAL RIGHTS
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb . A standard appeal form is available at: www.colorado.gov/spb . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
ADA ACCOMMODATIONS ASSISTANCE AND QUESTIONS
The Americans with Disabilities Act (ADA) is a federal civil rights law that protects people with physical and mental disabilities and allows them the opportunity for employment with or without a reasonable accommodation. Please direct questions and requests for reasonable accommodations tocdps_hr@state.co.us
NOTIFICATIONS
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
EQUITY, DIVERSITY AND INCLUSION
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our
PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION
Applications are considered complete and accurate at the time of submission. Therefore, additional informationmay not be solicited or accepted after your application has been received.
All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
It is imperative that your application provide as much information and detail as possible about your education, knowledge, skills, and experience as it relates to this job.
If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.
For an overview of State of Colorado application process and application tips, please view thisvideo (https://www.youtube.com/watch?v=vUwZiY6G24U&feature=emb_logo) .
SELECTION NOTICE
The first stage of the comparative analysis will be an application review. Your application will be reviewed as a part of the selection process to establish a ranked order of all applicants who meet the minimum requirements.It is imperative that your application and answers to supplemental questions provide as much information and detail as possible about your education, knowledge, skills, and experience as it relates to the requirements, duties, and preferred qualifications of this position as described within this announcement.
Resumes, Cover Letters, or other documents submitted willNotbe reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).
PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION
Applications are considered complete and accurate at the time of submission. Therefore, additional informationmay not be solicited or accepted after your application has been received.
All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
Comparative Analysis Steps may include:
Structured application review by a panel of SMEs.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Please explain why you are interested in this position and how this position fits in with your career goals.
02
Please explain your understanding of the Watch Center.
03
Please give a brief description of your experience in dispatching, information gathering or customer service.
04
If you are using education to meet the minimum requirements, have you attached your official or unofficial transcript with your application?
Yes
No
05
While the full range of the class is $3,841 - $6,146 per month, appointment for this position is hired at $4,045 per month. Please indicate your understanding and acceptance of the hiring range.
Yes
No
06
Positions within the Colorado Department of Public Safety require a comprehensive background examination including a criminal history check and polygraph. Are you willing to participate in this process if you receive a conditional job offer?
Yes
No
Required Question
Agency
State of Colorado
Address
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Website
https://careers.colorado.gov/
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