Tennis & Pickleball Supervisor

Seasonal

Lakeside Marblehead, OH, US

Salary Range:$18.00 To $20.00 Hourly

Job Title: *Tennis & Pickleball Supervisor *

Department: Recreation

Reports To: Director of Recreation

*Start Date: *May -- September; Seasonal

Salary: *$18-$20/hour, *commensurate with experience 

Position Summary: Under the direction of the Director of Recreation, the Tennis and Pickleball Supervisor oversees the performance of the tennis and pickleball staff, communicates organizational needs, provides guidance, support and coordination of daily operation and activities at the Williams Tennis and Hubbard Pickleball Courts.  Activities include, but are not limited to, class and private tennis and pickleball lessons, staff scheduling, and special events. The supervisor is responsible for the cleanliness and maintenance of the Williams Tennis and Hubbard Pickleball facilities and grounds. This position is the primary liaison between season staff and the Director of Recreation, VP of Programming.

*About Lakeside Chautauqua: *Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie's south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you'll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.

*Essential Duties & Responsibilities: *

Supports the mission of Lakeside Chautauqua and a culture of belonging at the Williams Tennis Campus and Hubbard Pickleball Courts

Provides excellent customer service to ensure high quality customer experience and satisfaction. Works to resolve all related issues tactfully, effectively, in a timely manner. Ensures a safe facility and welcoming atmosphere for all guests and staff of the Courts

Supervises all department staff and coordinates staff schedules to support open tennis and pickleball hours, programs, lessons, and events.

Oversees daily Williams Tennis and Hubbard Pickleball Court usage, operations, programs, special events, including lessons and special groups programming

Maintains confidentiality of guest's personal information

Utilizes registration software, maintaining rosters and updating information.

Performs required court and equipment maintenance. Performs water sprinkler system checks to ensure a safe environment for all those who use the facility, reports any issues to Recreation Director and Maintenance.

Delegates court maintenance tasks as needed to Tennis & Pickleball staff, dragging the courts, refreshing lines, drying hard courts, etc. at Perry Park, Williams and Hubbard Courts

Able or willing to learn how to professionally string tennis rackets

Knows and is able to communicate the rules of how to play tennis and pickleball

Coordinates a minimum of 3 hours every 30 days of documented EAP/First Aid drills, customer service scenarios with all Tennis and Pickleball staff, Safety Services and Director of Recreation. 

Attends Supervisor meetings weekly with Director of Recreation

Collaborates with the Program Coordinator to ensure that all scheduling of tennis and pickleball