Job Offered by no Fee Staffing Agency company

Pay Range $17 to $20 hourly (DOE)

Inside Sales and Parts Coordinator

Responsibilities

• Consult with customers to resolve problems and to provide ongoing support.
• Communicate and provide information to supervisors and co-workers by telephone, in written form, email and in person.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Maintain customer information such as contract forms, contact names, change of address records, phone numbers, email addresses and new account information.
• Enter, record, store, or maintain information in electronic/magnetic form.
• Prepare customer invoices for the electronic file and the shipping department.
• Answer customer questions about products, availability, product uses, and credit terms.
• Correspond with customers regarding information of production progress and costs.
• Confer with sales team for required information to process purchase orders.
• Discuss use and features of various parts, based on knowledge of machines or equipment.

Other Requisites

• Employer conducts Screenings. Must agree to (and pass) a background check, physical (if applicable), and drug screening testing.
• Bi-lingual (English/Spanish) a plus.
• Experience in reading instructional manuals and technical drawings preferred.

Benefits

• Health, Vision, Dental, and Life Insurance (employee coverage paid by company) after 30 days.
• 401K with an employer 5% match.
• Two weeks PTO time your first year and paid holidays.
• Employee Educational Assistance program.