Front Desk Agent

About Us: The Lake Placid Lodge is an upscale resort located in the heart of the Adirondack Mountains, situated on the shores of Lake Placid.

Website: https://www.opalcollection.com/lake-placid-lodge/

Job Title: Front Desk Agent

The Lake Placid Lodge is looking for a Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities: -Perform all check-in and check-out tasks -Manage online and phone reservations -Register guests collecting necessary information (like contact details and exact dates of their stay) -Provide information about our hotel, available rooms, rates and amenities -Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs

Requirements: -Work experience as a Front Desk Agent, Receptionist or similar role -Must be available to work a flexible schedule including days, nights, weekends and holidays -Ability to reliably commute to Lake Placid -Experience with hotel reservations software, like OPERA -Excellent communication and organizational skills

Benefits: -Paid Time Off -Affordable Health, Dental, and Vision Insurance -401(k) Retirement Plan -Free Employee Meals (1 per shift) -Opportunities for Advancement

Pay starts at $17/hour

Equal Opportunity Employer.

Please send application/resume to: Jessica Levy HR Manager jlevy@lakeplacidlodge.com