Category/Area of Expertise: Retail Operations

Job Requisition: 392889externalUSA-NY-Lake-Placid

Address: USA-NY-Lake Placid-45 Hadjis Way Suite 6

Store Code: Store 08413 MANAGEMENT (7249566)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

PRIMARY PURPOSE

Manage Center Store and Front End operations to ensure associate supervision and engagement and to

meet financial and sales goals. Responsible for the overall operation of the entire store in the absence of

the Store Manager. Build associate and customer relations and promote a strong culture in support of

Hannaford Strategy. Maintain solid communications with the management team, all associates in the

store and throughout the organization.

DUTIES AND RESPONSIBILITIES

Responsible for managing Center Store and Front End operations.

Promote excellent customer service and goodwill by role modeling and providing high standards

in customer service.

Hire associates for Center Store and Front End operations and support hiring for total store, as

needed.

Manage performance of direct reports, as well as all store associates through performance

planning, coaching, appraisal, recognition, and disciplinary efforts.

Provide the training and development of assigned associates, and support the development of

store associates.

Provide recognition of accomplishments and offer constructive counseling, when necessary.

Work to resolve AR concerns, discuss with Store Management, elevate to AR Specialist when

appropriate.

Assist in attaining financial objectives: sales, payroll percent gross margin, shrink, labor

effectiveness, and control of other expenses.

Utilize company tools such as: labor management, financial reports, scheduling, ordering and

business information systems.

Responsible for the Center Store and Front End schedules; ensure effective work schedules to

meet production and customer service standards as well as associates' needs.

Ensure Center Store and Front End compliance with company policies, procedures, practices,

legal requirements, and ethical procedures.

Ensure compliance with all Anti-Money Laundering regulations and training.

Observe and ensure compliance with company security, safety, and food safety standards.

Ensure that proper control of all store funds and company assets are maintained.

Maintain techniques and layouts consistent with the corporate merchandising philosophy.

Complete understanding of the causes and means for resolving inventory shrink issues in the

assigned departments.

Understand the training guides and standard practices for Center Store, Front End and the total

store as needed.

Available to work a flexible schedule that meets the needs of the business operation including

closing the store.

Treat all store information as strictly confidential.

Perform all other duties and projects as assigned.

QUALIFICATIONS

College degree or retail supervisory experience.

Ability to lead and manage a team.

Strong understanding of store operations and total store merchandising techniques.

Effective interpersonal, organizational, communication and customer service skills.

Ability and willingness to learn multiple tasks and technical requirements of the job.

Ability to use technical information to solve problems.

Must be accredited by the National Registry of Food Safety Professionals or similar accrediting

organization as a "Certified Food Safety Manager" or will be required to attend company

provided training and have the ability to achieve accreditation within the first 90 days of

employment. Accreditation must be maintained while employed in a position requiring

accreditation.

Physical Requirements

Ability to use computers and other communication systems required to perform job functions.

Frequent Bending, kneeling and squatting.

Frequent reaching, grasping, and lifting individual stock items below waist level or above

shoulder level.

Perform repetitive hand and arm motions.

Stand or walk the majority of the time.

Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally.

Push/pull up to 40 lbs. regularly.

Pull or push up to 75 lbs. on occasion.

Use hands to operate controls, feel objects and use tools to open and prepare products.

Be able to handle a variety of substances associated with cleaning materials, packaging

materials, and food production.

Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.

Have sufficient visual activity to check ID cards, checks, invoices and other written documents.

Salary range is between $63,000 - $83,000 Annual

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.