Job Information
House of Blues Cocktail Server, House of Blues Orlando in Lake Buena Vista, Florida
Job Summary:
Title: Cocktail Server, Music Hall
Location: House of Blues -Orlando
Unity in Diversity
Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
The Role:
Serve food and beverages to guests in a nightclub environment with a positive and friendly attitude.
What You’ll Need:
Ability to work late hours
Flexible schedule
Skills in interpersonal communication and teamwork
A minimum, 1-year of high-volume cocktail experience
Working knowledge of cocktail tray service, basic food service, drink recipes and garnishes, point of sales systems
Tolerance of all cultures, music, and art forms
Responsible Alcohol Training Certification or Equivalent (or ability to pass training)
3 years’ work experience interacting with people in a positive environment
Experience recognizing valid ID’s
Experience in a live music environment
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs. using proper lifting techniques
Ability to work as part of a Team
What You’ll Do:
Anticipate and respond to guests’ needs
Suggestively sell beverages and menu items; take orders
Answer guest questions, make recommendations, up-sell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks, maneuvering trays through large crowds
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
Keep tables clean/wiped
Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
Maintain House of Blues safety and sanitation standards
Follow housekeeping standards per HOB policy
Keep current on all standard operating procedures
Request identification from any guest who appears to be under 30 years of age
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
Ensure that comp and void checks are processed according to HOB policy
Assist other servers and staff as needed
Required to occasionally work Special Events that are scheduled throughout the venue
Our Benefits:
Competitive compensation and bonus plans
Professional career development
Additional benefits
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Live Nation Clubs and Theaters supports military service members, veterans, military spouses, and family members.