At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Project Manager will act as the accountable project lead internally and externally for various customer-facing projects within HI&M. This role is responsible for driving the application of the Integrated Solution Delivery Model across projects to ensure successful organizational healthcare outcomes for implementations. They will draw upon their breadth of project management, technical, and business knowledge to lead and influence project teams and stakeholders, drive best practices, foster communication internally and externally, to high customer adoption or success of the solution. During these implementations, this role will work closely with internal clinical and technical leads, service engineers, leadership, and external clinical and technical stakeholders to orchestrate activities for overall project success.

PROJECT MANAGEMENT LEADERSHIP AND ACCOUNTABILITY

• Accountable for the successful implementation of customer outcomes derived through the solution through effective organization and leadership, benefits management, stakeholder management, risk management and issue resolution, planning and control, change management and quality management.

• Owns and manages the operational aspects of assigned projects and serves as liaison between external clients, project management, internal project team, sales team, clinical product specialists, and line management.

• Leads and directs one or more project teams engaged in various projects across regions.

• Main point of contact with external client while managing the scope of the project, scheduling meetings and facilitating all platforms of communication, coordinating all clinical and technical requirements gathering, planning milestones, through training, execution, and go live of a project life cycle.

• Provides technical and analytical guidance and recommendations to leadership governance bodies.

• Responsible for ensuring all project related documents are stored and distributed to the appropriate project team members for customer support.

• Develops detailed project plans and meeting minutes/reporting to monitor and track progress of all facets of the project including technical and clinical activities.

• Measures project performance using appropriate tools and measurable outcomes.

• Facilitates all technical and clinical workstreams with internal and external project teams, responsible for ensuring adherence and documentation of all requirement and outcomes.

• Communicates appropriately to internal and external sponsors appropriately of any major impacts to the project and overall account health to key stakeholders.

• Facilitates and leads (onsite or remote) kick-offs and milestone meetings within the prescribed methodology.

• Ensures completion of all project activities and documents to be completed with documents stored in approved repository.

RISK MITIGATION AND ISSUE RESOLUTION

• Consistently performs risk management on all aspects of the project to minimize issues and impacts to customer adoption.

• Responsible for effectively managing the constraints of project management: Scope, Cost, Schedule, and measurable outcomes.

• Assesses project issues and develops resolutions to meet productivity, quality, and client- satisfaction goals and objective

• Appropriately report and escalate to management as needed

OPERATIONAL IMPROVEMENTS

• Keeps current on advances and best practices in project management methodologies and contributes improvements to the maturity of project management practices for the services team.

• Develops and manages all facets of the project(s) across enterprises from intake through implementation and closure in adherence to Implementation Services best practices and policies.

• Ensures the project adheres to all Corporate and IT policies and standards of Medtronic and the customer.

DIFFERENTIATING FACTORS

Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.

Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.

Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties . Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements. Able to see both big picture strategically, while also being involved and seasoned on details and tactics.

Communication and Influence: Communicates with C-suite and senior, both internal and external customers, vendors and partners. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making. Conducts briefings with senior leaders within the job function. Negotiates with others to reach commitments, understanding or agreement.

PROFESSIONAL REQUIREMENTS – The professional demands described within this section are representative of those that must be met by an employee to successful perform the essential functions of the job.

• Strong individual leadership skills driven to be accountable and own the overall success of the project outcomes.

• Up to 25-50% Travel

• Project Management Professional certified (PMP), or industry relevant certification is a plus

• Excellent client-facing and internal communication skills with the ability to communicate effectively to all levels of leadership including C-Suite.

• Ability to understand multiple facets of multiple projects while maintaining larger overall organizational goals and strategy

• Solid organizational skills including attention to detail and multi-tasking.

• Ability to steer and influence cross functional and external groups in the prescribed direction.

• Understands the right times to escalate and request for governance.

• Provides insight and strategic recommendations to projects to support multiple stakeholders within a project.

• Operates and drives initiatives and projects with a strong sense of urgency.

• Ability to understand the roles and resources of key stakeholders within a project team.

• On occasion, travel onsite for customer visits within strategic and complex

Qualifications & Experience

EDUCATION REQUIRED:

Bachelor’s Degree required. Advanced Degree preferred

YEARS OF EXPIERIENCE:

Minimum of 5 years direct Healthcare IT or SaaS project management and implementation experience as a vendor or in any related management consulting function.

Minimum of 3 years at a IT, SaaS, or related industry

About Medtronic

Making healthcare better is our priority, and we believe medical technology can play an even greater role in improving people’s lives. With challenges facing families and healthcare systems — such as rising costs, aging populations, and the burden of chronic disease — we are using the power of technology to take healthcare Further, Together. Innovation and collaboration are central to who we are. Since the late 1940s, we have been working with others to alleviate pain, restore health, and extend life. Today, we are a medical technology leader, employing more than 84,000 people worldwide, and offering therapies and solutions that enable greater efficiency, access, and value — for healthcare.

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$119,200.00 - $178,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.

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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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