Job TitleGlobal Sales Operations Representative (HYBRID)Location(s)Lafayette

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health.

Find your future at Revvity

Horizon Discovery, a division of Revvity, is an award-winning biotech company headquartered in Cambridge, UK with a global presence across the US, Europe and APAC regions. Using our proprietary gene-editing platform and deep scientific expertise, we design and engineer a diverse portfolio of inspired cell solutions to pharmaceutical, biotech, CRO, diagnostic, clinical laboratory and academic areas across the globe.

Revvity has a rewarding and exciting opportunity for a Global Sales Operations Representative. The Global Sales Operations Representative is a support role for our global network of customers, Sales Representatives, and Distributors. The Sales Operations Team plays a critical role in enhancing the efficiency and effectiveness of the sales process across global markets. They are responsible for answering basic sales questions, functionalizing sales strategies, optimizing sales tools, ensuring seamless collaboration between sales and other departments, and ensuring customers receive best in class service and support.

Key Responsibility

Addresses customers' sales inquiries as they are received via phone, email, and webchat, providing first response to customers and routing to other teams when necessary

Generates quotations for standard products and answers questions on product pricing

Coordinates with customers, Field Sales and Distributors to organize the requirements and logistics for complex orders and agreements including customer contracts, discount agreements, and punchout catalogs

Inputs and maintains customer and sales related activities within Revvity's databases (including SFDC) to ensure consistency and accuracy

Supports Distributors and Field Sales by providing training and assistance on Revvity's sales processes and systems

Creates and optimizes processes including communication and logistics with internal teams

Manages and maintains centralized locations for information on sales processes, collateral, templates and resources

Undertakes relevant project work and additional responsibilities as appropriate and agreed with Line Manager

Basic Qualifications:

Bachelor's degree in a life or natural sciences discipline

Preferred Qualifications:

Bachelor's degree in biology

Excellent English skills in both written and verbal communications

Enthusiasm and a willingness to engage with customers

Good interpersonal skills with the talent for teamwork

Exceptional attention to detail and accuracy

Strong computer skills, minimum intermediate proficiency with MS Office programs

Independent self-started who strives to meet and exceed goals

Experience with Customer Relations Management Systems (Salesforce preferred)

Compensation Range:

The base salary range for this full-time position is $50,000 - $55,000. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.

What do we offer? We provide competitive and comprehensive benefits to our employees.Below are some highlights of our benefits: