Job Overview:

The Facilities Coordinator manages Maintenance and Janitorial Services and supports the Operations Manager (OM) and Facilities & Project Manager (F&PM) with all operational services for LARMAC.

The master planned community of Ladera Ranch is located in South Orange County. The community is managed by Ladera Ranch Maintenance Corporation (LARMAC) which consists of over 8,000 homes. The community is spread out across 4,000 acres of landscape, parks, trails, pools, clubhouses, reservable indoor and outdoor spaces, water park, skate park, sports fields, tennis/pickleball courts and more.

Compensation: $20-23/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that allpositions will be assigned every duty.

• Communicate with team members, residents, Board members, committee members, and vendors as needed.
• Manage tasks and deadlines using Trello and Outlook in collaboration with F&PM and OM.
• Respond to emails and voicemails professionally and promptly.
• Dispatch and monitor work orders and projects for Maintenance and Janitorial Techs.
• Conduct quality checks and inspections of tasks performed by techs.
• Organize and track work orders from various sources, ensuring efficient completion.
• Develop and implement processes to streamline work order handling.
• Ensure compliance with LARMAC policies and safety standards.
• Occasionally attend evening LARMAC Board meetings and all mandatory company functions.
• Assist OM and F&PM with administrative tasks and report updates on job responsibilities.
• Collaborate with co-workers and community partners to adapt support services and facilities as needed.
• Coordinate inspections for maintenance and repairs, working with maintenance associates and service providers.
• Enforce protocols for team operations and manage the ordering and storage of supplies and equipment.
• Other duties may be assigned by management

Skills & Qualifications:

• Proven customer service and dispatching experience.
• Strong written and oral communication skills.
• Detail-oriented with the ability to manage multiple tasks and meet deadlines.
• Ability to work independently, demonstrating good judgment and critical thinking.
• Proficient in Microsoft Office and effective in communicating with vendors and residents.
• Bilingual in English and Spanish (written and verbal) is preferred
• Experience in the janitorial or maintenance industry, with knowledge of cleaning techniques and maintenance procedures.
• Strong leadership, organizational, and problem-solving skills.
• Familiarity with safety regulations and compliance.
• Experience in various trades, such as painting, plumbing, woodworking, concrete repair, or electrical work.
• Physical stamina and manual labor capabilities, with a willingness to learn and adapt.

Education & Experience:

• Bachelor’s degree or equivalent experience preferred.
• Experience in property management or a related field is desirable.
• Experience dispatching multiple skills/trades preferred.

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift up to 25 lbs.
• Capable of sitting or standing for extended periods.
• Adequate finger dexterity for typing and using a keyboard.
• Mobility to move around the office and during outside events.
• Effective communication via phone, email, and in-person with associates, supervisors, vendors, and clients.

Travel:

• Valid California State Driver’s License and state-mandated insurance.
• Reliable transportation for community drives needed.

Tools & Equipment Used:

• General office equipment.
• Personal protective equipment (PPE).

What We Offer:

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.