Make a difference.

As a Service Representative Off-Site, you serve as key contact and liaison for Graybar customers to ensure total customer satisfaction. This role has a high travel schedule of potential being on the road for 30+ days at a time. Exciting opportunity to be paid to travel the county.

Work shift and hours:

• Full-time, hourly, non-exempt

• Monday - Friday, with possibility of weekends as well.

• Hours based on jobsite and client requirement/business needs.

• Paid time-off, including 3+ weeks of vacation, sick time, and volunteer time.

Compensation Details:

• The expected pay rate for this position is starting at $20.00 per hour depending on experience.

Additional Information:

• Steel toed boots required.

In this role you will:

• Take an active role in selling Company goods and services; fill customer merchandise requirements, including the counter, using knowledge of products sold; suggest selections that meet customer needs

• Coordinate the prompt handling of customer service requests including but not limited to order entry, pricing, expediting, billing, and order maintenance

• Perform all shipping, receiving, and inventory maintenance duties; evaluate inventory requirements/levels, and take steps to maintain correct balance of merchandise

• May perform Delivery Driver duties as needed; operate a light van or delivery vehicle to deliver customer orders; ensure that customer orders are delivered to meet customer expectations

• Update knowledge of products through self-study and attending product training classes

What you bring to the table:

• Minimum 1 year experience required

• High school diploma or GED required

• Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse/ job area, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds

• Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required

• Customer service skills with the ability to handle a variety of customer situations with enthusiasm and tact

• Communication, administrative, and computer skills

• Ability to work under general supervision and work cooperatively with other branch personnel

• Ability to successfully complete all Company training designed to comply with regulatory requirements

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what’s next for you.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

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