This position will provide technical support in day-to-day operations of computers, workstations, laptops, printers and other related computing resources. This includes installing new hardware, supporting applications, re-imaging systems, replicating software images and installing software.

This position is 100% onsite in La Crosse, WI.

Primary Responsibilities:

• Receive, troubleshoot, and respond to Help Desk requests via phone calls or e-mails in a 24/7environment

• Set up and maintain hardware and software, including computers, printers, copiers, faxes, scanners, and projectors

• Educate end-users on how to resolve various hardware and software problems

• Assist staff with installation, configuration, and ongoing usability of desktops, laptops, peripheral equipment, and software, complying with given standards and guidelines

• Monitor stock levels of hardware and submit request for equipment when needed

• Front Desk duties to include helping walk ins, recording receipts of computer equipment

• Provide on-site technical support for video conference software and hardware

• Evaluate applications and software patches for desktop applications to see if they will solve desktop issues

• Maintain Incident / Request logs and records

• Maintain and install printers and scanners

• Setup new computers including connecting keyboard, mouse and monitor to PC, checking for proper operation and installation of software

• Provide software application support to end users via telephone or onsite

• Perform related duties as may be required

Required Qualifications:

• Associates Degree in an IT related field

• 6+ months of IT support experience

Preferred Qualifications:

• Bachelor's Degree

• CompTIA A+ or CompTIA Network+

• Experience with end user provisioning

• Experience with desktop provisioning

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in La Crosse,WI.

Application Deadline

This position is anticipated to close on Mar 7, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.