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POSITION SUMMARY:

Under the direct or remote supervision of the Pharmacist, the Pharmacy Technician assists with

day-to-day activities in the pharmacy. This position will also be required to work with providers and other CHC staff to assist in the provision of quality primary medical services.

ESSENTIAL JOB FUNCTIONS:

Acts

as a member of the KCHC Healthcare Team in the provision of health services to individuals, families, and/or their communities. Works collaboratively with patients and their caregivers

to

the extent preferred by each patient

as

well as with other members of the KCHC Healthcare Team to accomplish shared goals within and across settings to achieve coordinated, high-quality care.

Primary Functions:

1. Provide customer service to patients dropping off or picking up prescription orders.
2. Enter and process prescription orders into the computer and consult with pharmacist as needed.
3. Retrieve, count, and set up orders to support the work of the pharmacist.
4. Create a profile of the patient's health and insurance information in the computer system and update patient profiles as needed.
5. Answer and effectively respond to phone calls.
6. Assist the pharmacist and other medical staff, under direct or remote supervision, in the practice of pharmacy in accordance with local, state, and federal regulations and Agency policy and protocols.
7. Communicate with insurance carriers to obtain payment for prescription claims and trouble-shoot insurance coverage issues to ensure resolution.
8. Receive inventory, stock shelves, rotate stock, and verify all associated documentation.
9. Prepare pharmacy inventory, order medications, and other supplies as needed. Conduct end-of-month inventory, remove and dispose of any expired stock per Agency policy/protocol/procedures.
10. Communicate with medical staff to obtain refill authorization and refer patients for appointments as necessary.
11. Closely follow all policies and procedures pertaining to operating a 340B pharmacy.
12. Operate cash drawer at point of sale.
13. Help with record-keeping requirements of the pharmacy.
14. Communicate and work closely with pharmacists to provide safe, efficient, and accurate care to all patients.
15. Comply with CHC Standards of Conduct, Code of Conduct and Corporate Compliance.
16. Ensure the pharmacy facilities are upkept and that the pharmacy is clean, at appropriate temperature, and secure at all times.
17. Performs other related duties, as assigned, that support the overall mission and vision of Kodiak Community Health Center.

Secondary Functions:

Assist in training new employees.

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