Job Description:

Job Title: Residential Coordinator

Location: Kirksville, MODepartment: Preferred Family HealthcareEmployment Type: Full TimeShift: Varies

Job Summary:

Are you a dedicated and experienced professional looking to make a significant impact in the field of mental health and substance use disorder treatment? Join our team at Preferred Family Healthcare as a Residential Coordinator.In this role, you will perform duties under the direct supervision of the Program Director or designee, overseeing the daily activities of clients/patients and ensuring compliance with program rules and expectations.

Kirksville, MO offers a variety of events and activities to choose from. Whether it’s visiting the state park, stopping by the farmers market, being engaged in the college and universities, or enjoying community events and businesses. Kirksville is a community driven hub with a high quality of life. Join us in making a difference and advancing your career!

Position Perks & Benefits:

• 29 Days of PTO

• Competitive Pay

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities:

• Lead and Inspire: Oversee the daily activities of clients/patients, ensuring they adhere to established rules and expectations while effectively communicating crucial information to the treatment team.

• Welcome and Educate: Assist in orienting clients about their rights and the program rules, fostering an understanding and respectful environment.

• Master Scheduler: Coordinate the scheduling of technicians in line with policy and procedures under the guidance of the Program Director or designated supervisor.

• Coverage Champion: Ensure optimal staff coverage according to contractual standards, managing overtime with efficiency and foresight.

• Talent Scout: Conduct interviews, hire, and train new technician staff under the supervision of the Program Director or designated supervisor, building a robust and capable team.

• Training Guru: Monitor staff to ensure they complete the required 36 hours of training every two years, including mandatory sessions on Relias Learning.

• Personalized Development: Develop individualized training plans for staff, facilitating regular supervision meetings to ensure comprehensive and ongoing professional development.

• Documentation Expert: Complete and maintain detailed records of supervisory meetings in compliance with CARF/State Regulatory/company regulations.

• Performance Evaluator: Conduct timely evaluations and provide necessary status notices, fostering a culture of continuous improvement.

• Meeting Maestro: Schedule and lead monthly staff meetings and training sessions, ensuring thorough documentation in accordance with CARF/State Regulatory/company regulations.

• Process and System Pro: Oversee the training and implementation of UA processes and medication management systems, adhering to program and agency procedures.

• Educational Facilitator: Ensure staff are adept at leading educational groups and maintaining documentation as required by CARF/State Regulatory/agency standards.

• Communication Liaison: Participate in clinical staffing and treatment team meetings, providing valuable feedback and facilitating seamless communication between Behavioral Health Technicians and the treatment team.

• Company Advocate: Demonstrate a genuine interest in and commitment to the company's long-term and short-term goals and objectives.

• Versatile Team Member: Perform other duties as assigned by the Program Director/designee, Vice President, or Executive Team member, showcasing adaptability and a willingness to support the team.

Education and/or Experience Qualifications:

• Graduate from an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR

• High School education and two (2) years of experience in substance abuse or mental health treatment with a minimum of one (1) year of supervisory experience.

Additional Qualifications:

• Thorough knowledge of Behavioral Health methods, principles, and techniques related to mental health services and/or substance use disorders.

• Knowledge of the policies, procedures, and regulations of the assigned program.

• Considerable knowledge of treatment methods, legal requirements, and court procedures related to treating mental illnesses and substance use disorders.

• Ability to develop, coordinate, and evaluate services within assigned program responsibilities.

• Effective verbal and written communication skills to produce clear and concise reports.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all employees.

• Provide leadership and guidance to all aspects of the department.

• Monitor the identification, development, and execution of strategic objectives.

• Involve all employees, as appropriate, to achieve goals.

• Communicate changes and newsworthy events within the department or company to employees.

• Handle difficult employee situations with appropriate discretion and Human Resource advice, showing respect for the individual.

• Champion change and manage the implementation of new ideas effectively.

• Reinforce a team approach throughout functions, supporting and soliciting input from team members at all levels within the company.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees