CrowdStrike, Inc. Full time R19502 About the Role: The Identity and Productivity Automation team at CrowdStrike is seeking an experienced IT leader to drive the strategy, implementation, and operational support for our enterprise application toolchain and collaboration platforms. This senior role will oversee the Atlassian product stack including Jira, Confluence, Bitbucket and related DevOps tools/services as well as collaboration tools. The ideal candidate will bring strong technical and people management skills to develop high-performing teams. What You'll Do:

• Define the technology vision and roadmap for enterprise IT applications aligned with business needs

• Lead the implementation, configuration, and integration of the Atlassian toolset across the organization

• Establish IT service management processes including change control, release management, and incident response

• Develop and execute a cloud strategy to migrate on-premises tools to SaaS or hosted environments

• Ensure high availability, performance, security, and compliance for all managed applications

• Oversee vendor/contractor relationships and negotiate/manage application licensing, support contracts

• Build, mentor and provide technical leadership to a team of application administrators/engineers

• Implement DevOps culture with CI/CD pipelines, automated provisioning and application monitoring

• Meet rigorous security standards including FedRAMP Moderate/High for government cloud workloads

• Manage capital and operational budgets for the applications portfolio

• Closely collaborate with Engineering, Product Management, and Project Management teams to deeply understand their application needs

• Develop and implement operational models, processes and guardrails to accelerate software delivery while mitigating stability and compliance risks

• Serve as a strategic partner to remove bottlenecks and enable seamless, high-velocity value streams across the toolchain

• Plus management of the collaboration tools portfolio including:

• Define standards and governance for approved collaboration platforms

• Oversee implementation, integration and support for communication/productivity applications

• Ensure secure sharing, storage and collaboration across the technology stack

• Manage subscriptions, licensing and vendor relationships for collaboration tools

• M&A Responsibilities:

• Lead migration and consolidation efforts for application portfolios during mergers and acquisitions

• Evaluate inherited tools/platforms and develop standardization roadmaps

• Manage integration of disparate toolchains into unified enterprise environments

• Develop processes for secure offboarding/access removal of divested applications

What You'll Need:

12+ years of experience managing enterprise-scale application platforms and toolchains

Deep expertise with the Atlassian product suite (Jira, Confluence, Bitbucket) for 10000+ users

Strong technical skills including scripting, CI/CD, container/cloud technologies

Experience leading teams of application administrators, engineers, and support staff

Solid understanding of ITIL practices and IT service management frameworks

Excellent project management, communication and stakeholder management abilities

Track record executing change management and process improvement initiatives

Experience achieving security authorizations and meeting compliance standards (FedRAMP, FISMA, etc.)

Bachelor's