Nintendo of America Inc. About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/ . Team/Job Summary: This role is within the NOA IT: Solutions department, and part of the Business Systems Analyst team. Provides training and development through continual review, feedback and on-the-job development. Designs and develops learning experiences, training programs and content using a variety of educational approaches, with a specialty in technology. DESCRIPTION OF DUTIES:

• Responsible for collaborating with Business Process Owners on content, maintenance, and delivery of mandatory e-learning courses per the company-wide required training schedule.
• Define, design, and develop instructional materials for in-house-developed and packaged software and business processes.
• Responsible for employee instruction across a wide array of business processes and systems.
• Conducts in-house training classes.
• Prepare training materials and documentation using a variety of authoring tools and delivery methods to maximize effectiveness and usability.
• Determine delivery methods on new assignments and may mentor and coordinate activities of other personnel (Team Lead).
• May provide testing, support and troubleshooting of prior developed technology solutions.
• Ensure work is completed in such a way that it complies with established security regulations, policies, and internal controls.
• Create and deliver performance reports for training, and process improvement needs to relevant stakeholders.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities