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CrowdStrike, Inc. Sr. Engineering Manager - Salesforce Growth IT (Remote) in Kirkland, Washington

CrowdStrike, Inc. Full time R19012 About the Role: As a Sr. Engineering Manager - Salesforce Growth IT within our Go-to-market Applications team, you will be a driver of CrowdStrike's growth over the next year and beyond. Our team consists of Salesforce BSA, developers, and QA resources. This allows us to design, build, and ship features to support sales and channel in pitching new products, expanding to new markets, expanding partnerships with our customer and using new sales tactics to foster growth. We are looking for an engineering leader to help us build the next level of Salesforce and eCommerce experience. What You'll Do:

  • Team Management and Salesforce delivery:

    • Lead a team of remote developers, ranging across experience levels and technologies with the Salesforce and partner commerce ecosystem

    • Collaborate with the business and cross-functional IT peers (business analysts, integrations, PMO) to build the best sales and partner experiences

    • Establish operational objectives, work plans, delegate assignments across the team.

    • Provide detailed estimates and work breakdown structure for assigned new projects

    • Review and support troubleshooting developers' code and tests

    • Experience managing a team of developers and qa in an agile environment

    • Assess current state processes, pain points, and future needs, and articulate potential solutions that can bridge those gaps.

    • Maintain up-to-date knowledge of recent Salesforce releases & industry best practices

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``` - Technical Leadership:

- Experience with Salesforce Marketing Cloud, CPQ, Service Cloud and Commerce Cloud, Data Cloud - Be recognized as a technical & functional specialist in Salesforce Lead-to-Cash space - Understanding of how to build reusable, lightweight code in Apex, LWC and facilitating the custom versus config conversation to lead the best in class architecture while meeting business objectives - Provide technical leadership during design, development and post production with complex technical designs and think industry leading practices - Develop, test, and document working custom development, integrations, and data migrations for Salesforce features, and projects - Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors - Build Prototypes & Present POVs on complex solution options and benefits to key program stakeholders

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``` - Resource and Budget Management:

- Monitor team budget and expenditures, identifying cost-saving opportunities. - Ensure optimal allocation and utilization of resources. - Collaborate with delivery managers to improve velocity by tracking relevant metrics - Manage Agile delivery with US and Offshore teams - Manage FTE and Consulting Development and QA resources

What You'll Need:

8+ years of Salesforce development or equivalent experience on a cross-functional development team specifically around - Demand-to-Cash, Lead-to-Cash or Quote-to-Cash

Knowledge of Salesforce Marketing Cloud, CPQ, Service Cloud and Commerce Cloud, Data Cloud

Knowledge of application development using configuration and code - specifically Apex, LWC, visual force and other salesforce related technologies

2+ years of managing Salesforce developers and contractors using agile methodology

Bachelor's degree in Computer Science or equivalent practical experience

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