CrowdStrike, Inc. Full time R18719 About the Role: We are CrowdStrike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. We are seeking a highly skilled and experienced Program Manager to lead our Center of Excellence (CoE) Initiatives and manage Go-To-Market (GTM) Programs for our Global Project Management Office (PMO) organization. The ideal candidate will be customer-focused, driven, engaged, and will thrive in a hyper-growth environment. This role is pivotal in defining, implementing, and optimizing program management best practices, playbooks, and methodologies to ensure our PMO operates in best-in-class standards. This is an excellent opportunity for a proactive and self-motivated individual that is passionate about program management, GTM Programs and transforming the PMO team. If you are a dynamic and innovative Program Manager who is eager to drive success in a fast-paced environment and you are passionate about documentation, tooling/automation and continuous improvements to shape our PMO team, we would love to hear from you. Join us in our mission to deliver exceptional project management services and drive long-term business success. Apply now and be part of our exciting journey! We are currently open to candidates that can work remotely within the United States. What You'll Do: Program Management

• Lead and manage complex GTM and CoE programs and projects, ensuring successful delivery on time, within scope and within budget.

• Drive a customer-focused culture throughout the organization, ensuring that all projects meet and exceed customer expectations.

• Work creatively and analytically to problem-solve program roadblocks, identify and manage risks and manage team issues

• Facilitate effective communication, collaboration and coordination among cross-functional project teams and stakeholders, ensuring alignment with project goals and objectives. Reduce departmental silos to increase collaboration and productivity.

• Serve as a bridge between technical and non-technical stakeholders.

PMO Center of Excellence

• Foster a culture of excellence, continuous improvement, and knowledge sharing within the PMO.

• Create, define and implement documentation such as playbooks, best practice guides, templates, processes, and workflows that streamline our project management services.

• Embrace the challenge of working in evolving and new processes, identify opportunities for improvement, and develop strategies to streamline or automate workflows and increase efficiency. Demonstrate a passion for iteration and continuous improvement.

• Evaluate, implement and manage program management tools to enhance efficiency and effectiveness.

• Define, develop, and maintain dashboards to effectively communicate PMO portfolio, metrics, KPIs and project status.

• Conduct training sessions and workshops to promote understanding and adoption of PMO methodologies plus promote a culture of continuous improvement.

• Keep abreast of industry standards and incorporate relevant innovations into PMO practices.

What You'll Need:

Bachelor's Degree in appropriate field of study or equivalent work experience

8+ years of experience in managing medium to large programs and 3+ years experience in PMO processes and PMO tool implementations.

Deep understanding and experience in Project Methodologies (Agile, Scrum, Waterfall, etc.) and best practices.

Proven experience in developing and implementing PMO standards and frameworks.

Strong proficiency of project management tools and software like JIRA, ServiceNow, Asana.

<