Nintendo of America Inc. About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario, Donkey Kong, The Legend of Zelda, Metroid, Pokmon, Animal Crossing, Pikmin and Splatoon, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System more than 30 years ago, through today and into the future, Nintendo's continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/ . Team/Job Summary: Within IT's Consumer Online & Publishing department, the 3PT team manages a suite of tools that serve game developers in approving and publishing their games on the Nintendo Switch platform. In this role you will manage the team of engineers building and maintaining the systems used to get games into the hands of gamers. From the web portal developers use to describe products, to tracking a game's certification, to ordering and printing game cartridges, you will support the team writing the software to power every step of the process. Ideal candidates will have a deep, firsthand experience with software engineering and experience shipping and maintaining live services. We use a microservices architecture and are constantly evolving our technology to keep pace with the business. Find out more about our main product publishing platform here - https://developer.nintendo.com/ Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. DESCRIPTION OF DUTIES:

Plans, coordinates, directs, and designs activities of the organization, as well as providing administrative direction and support for daily operational activities of the department.

Works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective software solutions for all aspects of the organization.

Monitors and maintains hardware/software technology to ensure maximum access and efficient, secure, and stable environments.

Establishes and manages appropriate standards and controls, policies, and procedures for assigned areas.

Establishes and manages team and department goals, objectives, and metrics.

Supports senior leadership with long-term tactical plan development.

Oversees and manages contracts, budgets, and vendors.

Collaborates with other teams and business constituents to provide day to day operational support and project excellence.

Ensures issues are identified, tracked, reported on and resolved in timely manner including root cause analysis.

Creates disaster recovery plans, scripts, and tests.

Ensures work is compliant with established processes, JSOX and other internal controls (i.e., SDLC, change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc.).

Manage, develop, and overse