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Arizona Department of Economic Security ACT Team Counselor in Kingman, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6767768

LINES OF AUTHORITY: This position is supervised by the SMI Clinical Site Supervisor and/or Clinical Director. This position does not supervise any personnel; however, the position requires participation in peer review activities.

POSITION SUMMARY:The Counselor may provide multiple services to clients and families, including, but not limited to Adult and Family Team facilitation, Case Management, Life Skills Training, Family Support, Health Education and Counseling. The Counselor may be assigned as a Managing Clinician to enrolled members on their caseload. This position will be expected to maintain an acceptable level of service provision as measured by billable hours/service value. If counseling services are to be provided, they must be done under the direct clinical oversight of a Behavioral Health Professional.

PRINCIPAL DUTIES/RESPONSIBILITIES:

  1. The primary responsibility of the managing clinician is to provide clinical expertise and oversight of the person\'s care, ensure the clinical soundness of the assessment/treatment process, and serves as the point of contact, coordinating and communicating with ACT team members and other system where clinical knowledge of the care is important.
  2. Assesses clients through ongoing processes such as the strengths-based assessment, activities assessment, co-occurring/substance use assessments, risk assessments and annual assessments to monitor the progress of the client and family toward his/her goals.
  3. Engages with the client, family and other involved parties through face-to-face and phone interactions and works with the client and family to build trust, encourage hope, and ensure ongoing engagement in behavioral health services.
  4. Assist the client and family in development of Adult Treatment Team and works positively as a member of the treatment team. When necessary, coordinates care as evidenced by progress notes, Behavioral Health Service Plan Review of Progress (BHSP-ROP) and the distribution of information. May provide direct services to a client or family member several hours a week.
  5. Completes additional and ongoing assessments as needed to assess needs/monitor progress of the client and family as evidenced by record review, supervision and observation.
  6. Assists the client/family in creating a safety/crisis plan and provides crisis intervention services to individuals in emergency situations, as evidenced by the written safety crisis plan in the record and overall record review.
  7. Participates in the development and monitoring of Behavioral Health Service Plans (BHSP\'s), as evidenced by the service plan and service plan updates.
  8. Participates in coordination of care activities and regular staffings with ACT team staff to prioritize and organize care for the ACT clients.
  9. Communicates and coordinates client care with family members and other ACT team members, behavioral and medical health providers and community resources evidenced by documentation, release of information and reports to state agencies.
  10. Provides primarily counseling and other services to clients when medically necessary and appropriate, meeting the agency\'s direct service standard of 1248 hours annually.
  11. Completes all required documentation related to individual and group service delivery, including necessary enrollment, ongoing assessment, and discharge processes.
  12. Provides customer service to internal and external stakeholders.
  13. Participates in the Performance Improvement processes in the Clinic.
  14. This employee must work well under pressure meeting multiple and sometimes multiples and sometimes conflicting deadlines. he employee shall at all times demonstrate cooperative behavior with colleagues and supervisors.
  15. Performs other duties as assigned.
  16. Able to effectively de-escalate clients using techniques as trained and outlined in approved crisis intervention models.

PRIMARY CONTACTS:

  • Frequent interaction with clients and their family /support.
  • Interfaces with peers, clinical team members and managers, and internal /external customers and stakeholders.
  • Collaborates with community resources/referral agencies.
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