Job Information
Ketchikan Indian Community Family Justice Center Manager in Ketchikan, Alaska
General Information
Job Title: Family Justice Center Manager
Contact: Human Resources, (907)228-9316
Date Posted: 08/22/2024
Location: Social Services
Compensation and Hours
Minimum Salary: $79,757.45/Year
Maximum Salary: $119,636.17/Year
Type of Job: Full Time
Hours per Week: 40
Benefits: Health/Dental/Vision/401K
Anticipated Job Duration: Year Round
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Job Description
Indian Preference in hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.
PURPOSE
Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
JOB SUMMARY
The Family Justice Center Manager is vital to the Gaguulda Lumoatga FJC. Reporting directly to the Social Services Director, this individual fosters a collaborative and culturally competent work environment. They ensure the seamless delivery of essential services to crime victims through effective program management, staff development, and quality assurance practices.
JOB DUTIES & RESPONSIBILITIES
Develop and implement strategic plans to expand the FJC's reach and impact, identifying new opportunities to address emerging community needs.
Directly oversee all FJC programs, ensuring adherence to best practices and efficient service delivery.
Lead grant writing and fundraising efforts to secure sustainable program operations and expansion funding. Manage awarded grants with meticulous attention to detail, ensuring compliance with funding requirements and efficient budget utilization. Performance-based incentives attached to successfully funded applications.
Conduct program evaluations to assess effectiveness, identify areas for improvement, and demonstrate program impact to funders and stakeholders.
Oversee facility maintenance and security policies and protocols to create a safe and welcoming environment for staff, clients, and visitors.
STAFF SUPERVISION & DEVELOPMENT:
Provide effective leadership and mentorship to a diverse team, including the Victim Services Coordinator and other assigned staff.
Foster a positive and inclusive work environment that prioritizes professional development and growth.
Identify training needs and facilitate staff development opportunities in trauma-informed care, cultural competency, and best practices in victim services and Indian Child Welfare.
COMMUNITY COLLABORATION & ADVOCACY
Build strong partnerships with law enforcement agencies, State and Tribal courts, social service providers, and other service delivery systems and stakeholders within Southern Southeast Alaskan communities to create a coordinated response system for victims.
Advocate for the needs of victims at the community, regional, and national levels, raising awareness and promoting policies that support healing and safety.
Provide oversight of outreach and education initiatives within the community to increase awareness about domestic violence, sexual assault, stalking, and the resources available at the FJC.
REPORTING DATA & MANAGEMENT
Ensure accurate and timely data collection and reporting, complying with all funding requirements and program evaluation metrics.
Prepare comprehensive reports to demonstrate program performance, track service delivery trends, and inform continuous improvement efforts.
Additional duties as assigned by the Social Services Director.
MINIMUM QUALIFICATIONS (Education & Experience)
Bachelor's degree in Social Work, Public Administration, Criminal Justice, or a closely related field.
Minimum of 3 years of experience in a Social Services setting, with at least two years of supervisory experience.
Proven experience in program management, grant writing, budget oversight, and data analysis.
On a year-for-year basis, a combination of relevant experience, education, and training may substitute for education and experience requirements.
Proof of valid driver's license with acceptable driving record.
PRFERRED QUALIFICATIONS (Education & Experience)
Master’s degree in Social Work, Public Administration, Criminal Justice, or a closely related field
Minimum of four (4) years of experience in a Social Services setting, with at least four (4) years of supervisory experience.
NECESSARY KNOWLEDGE, SKILLS, & ABILITIES
In-depth knowledge of domestic violence, sexual assault, dating violence, and stalking dynamics.
Strong understanding of trauma-informed care principles and practices, ensuring a client-centered approach to service delivery.
Commitment to cultural competency and a demonstrated ability to work effectively within Alaska Native communities.
Excellent communication, interpersonal, and leadership skills, fostering collaboration and building trust with diverse stakeholders.
Proficiency in Microsoft Office Suite and related software programs.
Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.
Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
Skills in operating personal computers using a variety of computer software.
Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).
Learn and apply program/agency policies and procedures.
Manage multiple priorities and tasks effectively and meet deadlines.
Work independently and as part of a team.
KIC COMPETENCIES
Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum .
Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.
Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.
Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing
Responsiveness and Accountability : Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
WORKING CONDITIONS
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average.
CONDITIONS OF HIRE
May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance.
KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for-cause drug and alcohol screening to be eligible for and maintain employment.
KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.
Required Job Qualifications
Can you pass a drug test?
Are you 18 or older?
02.(a). Education - Do you have a GED or High School diploma
Do you have a pending charge or past conviction for DWI/DUI?
Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance?
Has your driver's license, permit, or privilege ever been suspended or revoked?
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