Cash Application Specialist

Kent, OH

Full Time

Corporate Office

Experienced

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A Carter Lumber Cash Application Specialist is responsible for accurate and timely deposits and application of customer payments.

• Daily application of customer payments for a multi-location operation

• Identify and apply payments on the correct invoices and customer’s account

• Posts and balances all work completed before daily deadlines while adhering to internal quality assurance controls

• Communicate with internal and external parties to address questions and resolve issues

• Research reconciling cash items

• Communicate with customers regarding payment application details when the remittance information is not available

• Ability to conduct research into a wide range of cash posting issues

• Assists the A/R team in resolving all payment discrepancies and unapplied cash

• Responsible for reconciling A/R accounts to ensure outstanding balances are accurate and agree with customer records

• Process customer ACH payments and credit card transactions

• Address payment issues like double payments or other discrepancies

• Interact with customers to resolve outstanding issues

• Ability to work with all other departments in order to answer questions and resolve issues on a timely basis with both internal and external customers while ensuring exceptional customer service

• Research and post service monies passed back by lease vendors

• Collaborate with intercompany departments to resolve posting issues and unapplied cash

• Scan and file documents within document management system

• Additional duties may be assigned

• This is an in office role

• $18-$22/hr

   SKILLS:

• Demonstrate proficiency working with Microsoft Word and Excel

• Collaborative attitude, as well as strong analytical and investigative skills

• Strong attention to detail, organizational skills, the ability to prioritize and adhere to established deadlines.

• Ability to identify problems, determine when to lead resolution and when to “raise the flag” to escalate issues

• Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication

• Excellent verbal and written communication

Experience/Education:

• 1-2 years Accounts Receivable/Billing experience in the construction industry preferred

• Understanding and negotiation of conditional and unconditional lien waivers

• General knowledge of accounting and treasury processes

• Experience with 3rd party portals such as Builder Trend, Procore, Textura and Supply Pro is a plus