Summary This position is established as a Work and Family Life (WFL) Specialist. The purpose of this position is to plan, implement, administer and counsel eligible personnel on various WFL issues and provide information and referral services at Pacific Missile Range Facility Barking Sands (PMRF). Programs and services are delivered, promoted and often coordinated with/ through FFSC staff members and various stake holders throughout the chain of command. Responsibilities This position is located on Pacific Missile Range Facility Barking Sands for in-person support. This position will also support Joint Base Pearl Harbor Hickam virtually. Incumbent serves as a consultant and instructor on a variety of WFL topics and issues. Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc). Assists clients with personal financial readiness, money management, debt liquidation, and consumer affairs through a range of services to include workshops. Provides individualized educational services to Service Members and their families which include advice and assistance in such areas as clarifying needs in order of their priority, identifying immediate and long-range measures to increase income, reduce household expenditures, and avoid additional financial burdens; developing improved financial record-keeping, a personal budget and a financial plan to achieve solvency and stability. Consults and briefs commanders, installation leadership, and the military community at large to keep them abreast of local consumer issues and concerns. Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DOD levels. Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community-based resources. Implement, monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness. Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials. Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation. Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities. May serve on various committees and councils to optimize viewpoints related to military life. Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility (i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc). Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues. Maintains relationships with on-and-off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives. Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues. Develops operating policies and procedures, programs, classes/seminars, promotions, integrated program delivery with other installation/region/agency staff. Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues. Prepares and assists in informative instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles. Designs and /or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs. Facilitates and conducts program components related to the separating of military members and/or family members following a full or partial military career. This includes coordinating presence of Department of Labor, Department of Veterans Affairs, Small Business Administration who conduct a variety of training in support of the Veterans Opportunity to Work Act and other legislation, Transition Assistance programs and various other Navy-related initiatives designed to prepare Service Members for success in civilian life. Major duties continued under Additional Information. Requirements Conditions of Employment Qualifications Knowledge of, and experience in, the delivery of education services, with a focus on human/personal growth and development. Knowledge and skill in developing and evaluating needs assessments. Ability to collect, evaluate, and disseminate information; assess and measure organizations' and other serviced populations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans, procedures, and tools to address such issues. Skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options. Skill in preparation of presentations and public speaking in personal- large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases). Knowledge of the formulation and execution of needs assessment tools. Ability to communicate effectively verbally and in writing to prepare and present findings and recommend solutions, and compose a variety of correspondence, budget justifications/requests, instructions, and other materials. Skill in conducting interviews with management and staff to obtain or exchange information about work objectives, processes, procedures and policies. Skills in establishing and maintaining effective working relationships using tact, diplomacy, and overall professionalism in interactions with customers, leadership of commands and organizations, partnering agencies, and with program representatives and officials of community organizations. Education Bachelor's degree or higher in education, behavioral or social science, or related disciplines appropriate to the position, such as: psychology, sociology, anthropology, or counseling. OR Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Additional Information Major Duties Continued Provides and coordinates access to an array of workshops, programs, services, and support to meet the identified needs of separating service members and their families when applicable on various topics to include but not limited to relocation assistance; personal financial management; education counseling and guidance to include choosing a degree program, college intuition, funding options as well as higher education admissions assistance; employment opportunities and support, including career coaching and planning, resume writing, interview preparedness, and job search strategies; identifying transition benefits for which they may be eligible; military and civilian social service resources; and non-medical individual and family counseling. Relocation Services: Establishes, develops, implements, monitors and coordinates WFL services and activities to include information and referral (I&R) services. Refers customers, as appropriate, for specialized assistance. Compiles and updates for inclusion in the welcome packet, information on community characteristics and services, spouse employment opportunities, special education, housing, medical facilities, utilities, taxes, local laws, and other unique information related to the particular location. Develops newcomer orientation providing extensive information on installations and civilian community resources and services. Refers customers who encounter stress of cultural adaptation and disruption of social and family ties. Identifies and addresses the individual adjustment needs providing counseling referrals when appropriate. Additional Information Salary is dependent on experience and/or education. PCS allowances or relocation bonus may or may not be authorized. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.