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Marriott Vacations Worldwide Customer Care Specialist - Bilingual Japanese/English in Kapolei, Hawaii

Hourly Rate: $31.22

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Specialist Sales Front Desk, a typical day will include:

  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.

  • Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

  • Promotes awareness of brand image internally and externally. 

  • Creates, logs, and expedites premiums (gifts) for site marketing programs.  

Guest Experience and Company Standards

  • Welcome and greet guests; anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Specialist Sales Front Desk at MVW:

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

  • Available to work various shifts, holidays, and weekends.

  • Customer service, and/or administrative experience preferred.

  • Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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