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SR Security Dispatcher - Truman Medical Center (Full Time 6:00am - 6:30pm)

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

Security UHTMC

Position Type

Full time

Work Schedule

6:00AM - 6:30PM

Hours Per Week

40

If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.

UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.

UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building , located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.

Job Description

Responsible for the monitoring of the closed-circuit television security camera system. Responds to incoming calls, processes requests for security services and dispatches security staff to routine and non-routine situations. Maintains on-going radio communications with security staff. Makes recommendations to department leadership for process improvements. Trains new dispatchers, officers and supervisors on dispatch duties and required data entries.

Reviews dispatch log for high level accuracy of data entry weekly. Consults with director and corporate director on tracking statistics that support the department mission. Works in collaboration with other dispatcher staff and provides guidance during operational irregularities. Works under moderate supervision.

Knowledge, Skills, and Abilities

• High school graduate or equivalent required

• One year experience as a security or police dispatcher

• Written and verbal communication skills required to document activity, answer telephone, and process requests for security services

• Requires good vision to monitor security cameras and hearing to answer telephone and maintain radio communications.

• Ability to facilitate effective training

• Ability to work at alternate security post locations

• Ability to work a flexed schedule and overtime as assigned

• Possession of or able to qualify for a Private Security Officer's License under the Truman Medical Centers name within 20 days of the incumbent’s hire date. The Private /Security License must not be placed in a state of suspension or revocation at any time for continued employment.

Working at University Health is about making a difference. It's providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.